Citadel Of Northbrook, The
Northbrook, Illinois
3300 Milwaukee Ave., Northbrook, IL, 60062
Citadel Of Northbrook, The Quality & Safety Report
Average
CMS Official Overall: 4★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $25,126
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.59 hrs
- Licensed practical nurse (LPN) 0.66 hrs
- Certified nursing aide (CNA) 2.03 hrs
- Physical therapy 0.10 hrs
Quality rating trend
Overall rating stable at 4 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 158 certified beds · ~138 avg residents/day (87% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Citadel of Northbrook is a 158-bed, for-profit skilled nursing facility located in Northbrook, Illinois, operated as a limited liability company. It currently holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, consisting of a 4-star health inspection rating and a 3-star staffing rating. Clinical performance data reflects a 2-star rating for quality measures.
Location
3300 Milwaukee Ave., Northbrook, IL, 60062, Northbrook, IL
Frequently asked questions
- What is the overall CMS rating for Citadel Of Northbrook, The?
- Citadel Of Northbrook, The has an overall CMS rating of 4 out of 5 stars.
- How did Citadel Of Northbrook, The score on health inspections?
- Citadel Of Northbrook, The received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Citadel Of Northbrook, The?
- Citadel Of Northbrook, The has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Citadel Of Northbrook, The have?
- Citadel Of Northbrook, The has 158 certified beds.
- Does Citadel Of Northbrook, The accept Medicare or Medicaid?
- Yes, Citadel Of Northbrook, The accepts Medicare and Medicaid.
- Where is Citadel Of Northbrook, The located?
- Citadel Of Northbrook, The is located at 3300 Milwaukee Ave., Northbrook, IL, 60062, Northbrook, Illinois.
- How can I contact Citadel Of Northbrook, The?
- You can reach Citadel Of Northbrook, The by phone at +1 847-795-9700.
Nearby facilities
- Brandel Health And Rehab 2.0 mi
2155 Pfingsten Road, Northbrook, IL, 60062
- Northbrook Health And Rehab 4.1 mi
4101 Lake Cook Road, Northbrook, IL, 60062
- Grove Of Northbrook,The 5.6 mi
263 Skokie Boulevard, Northbrook, IL, 60062
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.