Elevate Care Palos Heights
Palos Heights, Illinois
12550 South Ridgeland Avenue, Palos Heights, IL, 60463
Elevate Care Palos Heights Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $32,975
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.37 hrs
- Licensed practical nurse (LPN) 1.18 hrs
- Certified nursing aide (CNA) 1.91 hrs
- Physical therapy 0.03 hrs
Quality rating trend
Overall rating declined from 4 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 111 certified beds · ~93 avg residents/day (84% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Elevate Care Palos Heights is a for-profit, 111-bed skilled nursing facility located in Palos Heights, Illinois. The center currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, based on 1-star staffing, 2-star health inspection, and 3-star quality measure ratings. It is operated as a limited liability company.
Location
12550 South Ridgeland Avenue, Palos Heights, IL, 60463, Palos Heights, IL
Frequently asked questions
- What is the overall CMS rating for Elevate Care Palos Heights?
- Elevate Care Palos Heights has an overall CMS rating of 1 out of 5 stars.
- How did Elevate Care Palos Heights score on health inspections?
- Elevate Care Palos Heights received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Elevate Care Palos Heights?
- Elevate Care Palos Heights has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Elevate Care Palos Heights have?
- Elevate Care Palos Heights has 111 certified beds.
- Does Elevate Care Palos Heights accept Medicare or Medicaid?
- Yes, Elevate Care Palos Heights accepts Medicare and Medicaid.
- Where is Elevate Care Palos Heights located?
- Elevate Care Palos Heights is located at 12550 South Ridgeland Avenue, Palos Heights, IL, 60463, Palos Heights, Illinois.
- How can I contact Elevate Care Palos Heights?
- You can reach Elevate Care Palos Heights by phone at +1 708-597-9300.
Nearby facilities
- Avantara Palos Heights 1.9 mi
7850 West College Drive, Palos Heights, IL, 60463
- Harmony Palos 2.1 mi
11860 Southwest Highway, Palos Heights, IL, 60463
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.