The Citadel At Saint Anne Place
Rockford, Illinois
4405 Highcrest Road, Rockford, IL, 61107
The Citadel At Saint Anne Place Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $126,951
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.18 hrs
- Licensed practical nurse (LPN) 0.72 hrs
- Certified nursing aide (CNA) 1.88 hrs
- Physical therapy 0.09 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 179 certified beds · ~117 avg residents/day (66% occupancy)
- Ownership
- Non profit - Church related
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Citadel At Saint Anne Place is a non-profit, church-related skilled nursing facility in Rockford, Illinois, featuring 179 beds. The center holds a 1-star overall rating from CMS, which includes a 1-star rating for quality measures and a 2-star rating for health inspections. Despite these scores, the facility maintains a 4-star rating for its staffing levels.
Location
4405 Highcrest Road, Rockford, IL, 61107, Rockford, IL
Frequently asked questions
- What is the overall CMS rating for The Citadel At Saint Anne Place?
- The Citadel At Saint Anne Place has an overall CMS rating of 1 out of 5 stars.
- How did The Citadel At Saint Anne Place score on health inspections?
- The Citadel At Saint Anne Place received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for The Citadel At Saint Anne Place?
- The Citadel At Saint Anne Place has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does The Citadel At Saint Anne Place have?
- The Citadel At Saint Anne Place has 179 certified beds.
- Does The Citadel At Saint Anne Place accept Medicare or Medicaid?
- Yes, The Citadel At Saint Anne Place accepts Medicare and Medicaid.
- Where is The Citadel At Saint Anne Place located?
- The Citadel At Saint Anne Place is located at 4405 Highcrest Road, Rockford, IL, 61107, Rockford, Illinois.
- How can I contact The Citadel At Saint Anne Place?
- You can reach The Citadel At Saint Anne Place by phone at +1 815-229-1999.
Nearby facilities
- Pa Peterson At The Citadel 1.3 mi
1311 Parkview Avenue, Rockford, IL, 61107
- Alden Park Strathmoor 1.6 mi
5668 Strathmoor Drive, Rockford, IL, 61107
- Forest City Rehab & Nrsg Ctr 1.8 mi
321 Arnold Avenue, Rockford, IL, 61108
- Fairhaven Christian Ret Center 1.9 mi
3470 North Alpine Road, Rockford, IL, 61114
- Alpine Fireside Health Center 2.1 mi
3650 North Alpine Road, Rockford, IL, 61114
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.