Willow Crossing Health & Rehabilitation Center
Columbus, Indiana
3550 Central Ave, Columbus, IN, 47203
Willow Crossing Health & Rehabilitation Center Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.39 hrs
- Licensed practical nurse (LPN) 0.56 hrs
- Certified nursing aide (CNA) 2.67 hrs
- Physical therapy 0.13 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 112 certified beds · ~99 avg residents/day (89% occupancy)
- Ownership
- Government - County
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Willow Crossing Health & Rehabilitation Center is a 112-bed, county-owned skilled nursing facility located in Columbus, Indiana. It holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, with a 3-star rating for health inspections and 2 stars for staffing. The facility is currently rated 1 star for its quality measures.
Location
3550 Central Ave, Columbus, IN, 47203, Columbus, IN
Frequently asked questions
- What is the overall CMS rating for Willow Crossing Health & Rehabilitation Center?
- Willow Crossing Health & Rehabilitation Center has an overall CMS rating of 2 out of 5 stars.
- How did Willow Crossing Health & Rehabilitation Center score on health inspections?
- Willow Crossing Health & Rehabilitation Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Willow Crossing Health & Rehabilitation Center?
- Willow Crossing Health & Rehabilitation Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Willow Crossing Health & Rehabilitation Center have?
- Willow Crossing Health & Rehabilitation Center has 112 certified beds.
- Does Willow Crossing Health & Rehabilitation Center accept Medicare or Medicaid?
- Yes, Willow Crossing Health & Rehabilitation Center accepts Medicare and Medicaid.
- Where is Willow Crossing Health & Rehabilitation Center located?
- Willow Crossing Health & Rehabilitation Center is located at 3550 Central Ave, Columbus, IN, 47203, Columbus, Indiana.
- How can I contact Willow Crossing Health & Rehabilitation Center?
- You can reach Willow Crossing Health & Rehabilitation Center by phone at +1 812-379-9669.
Nearby facilities
- Silver Oaks Health Campus 0.5 mi
2011 Chapa Street, Columbus, IN, 47203
- Four Seasons Retirement Center 2.2 mi
1901 Taylor Rd, Columbus, IN, 47203
- Hickory Creek At Columbus 2.5 mi
5480 E 25th Street, Columbus, IN, 47203
- Belmont Health & Rehabilitation, The 5.7 mi
540 Belmont Drive, Columbus, IN, 47201
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.