University Heights Health And Living Community

Safety & Inspections

Health deficiencies

National median: 7

2 below national median

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

3.41 hrs below national median

Registered nurse (RN)

0.63 hrs

Licensed practical nurse (LPN)

0.65 hrs

Certified nursing aide (CNA)

2.14 hrs

Physical therapy

0.10 hrs

Quality rating trend

Overall rating declined from 5 to 4 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Physical therapist · Nursing home · Physical therapy clinic

Capacity

176 certified beds · ~123 avg residents/day (70% occupancy)

Ownership

Government - County

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

University Heights Health and Living Community is a 176-bed, government-owned skilled nursing facility located in Indianapolis, Indiana. The center holds a 4-star overall rating from the Centers for Medicare & Medicaid Services, based on 4-star ratings for health inspections and quality measures. Staffing at the facility is rated at 3 stars.

Location

1380 E County Line Rd S, Indianapolis, IN, 46227, Indianapolis, IN

Recent reviews

• Kelli Henderson ★★★★★ February 2, 2026

  Debbie P. Went up and beyond by going out on her own time to purchase my needed diabetic liquid food as required by my docs orders from 1-30-26. What a blessed angel Debbie, job well done and I thank you! I was in rehab unit after surgery 1-22-26

• Elf Laura Golner ★★★☆☆ December 26, 2025

  *** Update. Sadly, when she said call me if you have any questions, call us anytime me or my staff can help you, she was not serious. Caller id is a curse, as it makes me wonder if they look at it and say..."well we did all we could, no sense in answering." Very sad, said they would phone in meds, didn't. Said she would contact us about the appeal, didn't. Overall, as soon as insurance stops, watch out for their foot on your backside, just as she said she would. If you are thinking of putting a loved one there-beware the photos online are old, and admittedly not updated on purpose. The photos for rehab are not on there at all, they will put you in the nursing/memory care area, and sadly not very clean. Great show when they want you to self pay, but not great at followup or returning phone calls. Very sad. Oh my goodness, where to start! Abbey was such a wonderful and compassionate resource for our family when my aunt was inpatient. Insurance can be so confusing and overwhelming she very patiently explained our options and answered all of our many questions, helping know what what we should expect going forward.

• Ms Robinson ★★★★★ December 23, 2025

  NURSE TULI, SHANA has been helping me recover since ive been here. I am thankful to gave them as my nurse.

• Roseann Shockley ★★★★★ December 21, 2025

  Le'najia Martin & Shana hicks has been taking good care of me since I got here real great energy they just been the best cna great workers.

• Nadine Russell ★★★★★ December 21, 2025

  Shana Hicks and Lenajia Martin in Rehab give 5star care and isbvery compassionate when it comes to care here.

Frequently asked questions

What is the overall CMS rating for University Heights Health And Living Community?

University Heights Health And Living Community has an overall CMS rating of 4 out of 5 stars.

How did University Heights Health And Living Community score on health inspections?

University Heights Health And Living Community received a health inspection rating of 4 out of 5 stars from CMS.

What is the staffing rating for University Heights Health And Living Community?

University Heights Health And Living Community has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.

How many beds does University Heights Health And Living Community have?

University Heights Health And Living Community has 176 certified beds.

Does University Heights Health And Living Community accept Medicare or Medicaid?

Yes, University Heights Health And Living Community accepts Medicare and Medicaid.

Where is University Heights Health And Living Community located?

University Heights Health And Living Community is located at 1380 E County Line Rd S, Indianapolis, IN, 46227, Indianapolis, Indiana.

How can I contact University Heights Health And Living Community?

You can reach University Heights Health And Living Community by phone at +1 317-885-7050.

Nearby facilities

• Hawthorne Healthcare Center 1.5 mi

  7465 Madison Ave, Indianapolis, IN, 46227

• Southpointe Healthcare Center 2.7 mi

  4904 War Admiral Drive, Indianapolis, IN, 46237

• Rosegate Village 3.2 mi

  7510 Rosegate Dr, Indianapolis, IN, 46237

• Forest Creek Village 3.8 mi

  525 E Thompson Rd, Indianapolis, IN, 46227

• Waters Of Indianapolis, The 5.0 mi

  3895 S Keystone Ave, Indianapolis, IN, 46227