Willows Of Richmond
Richmond, Indiana
2070 Chester Blvd, Richmond, IN, 47374
Willows Of Richmond Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.29 hrs
- Licensed practical nurse (LPN) 0.85 hrs
- Certified nursing aide (CNA) 2.05 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 87 certified beds · ~58 avg residents/day (67% occupancy)
- Ownership
- Government - County
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Willows of Richmond is an 87-bed, county-owned skilled nursing facility located in Richmond, Indiana. The center holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, with 1-star for staffing and 2-star ratings for both health inspections and quality measures. It provides long-term care and rehabilitative services under government ownership.
Location
2070 Chester Blvd, Richmond, IN, 47374, Richmond, IN
Frequently asked questions
- What is the overall CMS rating for Willows Of Richmond?
- Willows Of Richmond has an overall CMS rating of 1 out of 5 stars.
- How did Willows Of Richmond score on health inspections?
- Willows Of Richmond received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Willows Of Richmond?
- Willows Of Richmond has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Willows Of Richmond have?
- Willows Of Richmond has 87 certified beds.
- Does Willows Of Richmond accept Medicare or Medicaid?
- Yes, Willows Of Richmond accepts Medicare and Medicaid.
- Where is Willows Of Richmond located?
- Willows Of Richmond is located at 2070 Chester Blvd, Richmond, IN, 47374, Richmond, Indiana.
- How can I contact Willows Of Richmond?
- You can reach Willows Of Richmond by phone at +1 765-962-3543.
Nearby facilities
- Rosebud Village 0.1 mi
2050 Chester Blvd, Richmond, IN, 47374
- Springs Of Richmond, The 0.2 mi
400 Industries Road, Richmond, IN, 47374
- Brickyard Healthcare - Richmond Care Center 1.0 mi
1042 Oak Dr, Richmond, IN, 47374
- Forest Park Health Campus 3.6 mi
2401 South L St, Richmond, IN, 47374
- Arbor Trace Health & Living Community 4.0 mi
3701 Hodgin Rd, Richmond, IN, 47374
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.