Willows Of Shelbyville
Shelbyville, Indiana
2309 S Miller St, Shelbyville, IN, 46176
Willows Of Shelbyville Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.33 hrs
- Licensed practical nurse (LPN) 0.93 hrs
- Certified nursing aide (CNA) 2.38 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 121 certified beds · ~76 avg residents/day (63% occupancy)
- Ownership
- Government - City/county
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Willows of Shelbyville is a government-owned skilled nursing facility in Shelbyville, Indiana, with a capacity of 121 beds. The facility currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, with 1-star ratings in both staffing and health inspections. Despite these scores, the center maintains a 4-star rating for its quality of resident care measures.
Location
2309 S Miller St, Shelbyville, IN, 46176, Shelbyville, IN
Frequently asked questions
- What is the overall CMS rating for Willows Of Shelbyville?
- Willows Of Shelbyville has an overall CMS rating of 1 out of 5 stars.
- How did Willows Of Shelbyville score on health inspections?
- Willows Of Shelbyville received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Willows Of Shelbyville?
- Willows Of Shelbyville has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Willows Of Shelbyville have?
- Willows Of Shelbyville has 121 certified beds.
- Does Willows Of Shelbyville accept Medicare or Medicaid?
- Yes, Willows Of Shelbyville accepts Medicare and Medicaid.
- Where is Willows Of Shelbyville located?
- Willows Of Shelbyville is located at 2309 S Miller St, Shelbyville, IN, 46176, Shelbyville, Indiana.
- How can I contact Willows Of Shelbyville?
- You can reach Willows Of Shelbyville by phone at +1 317-398-9781.
Nearby facilities
- Especially Kidz Health & Rehab 0.1 mi
2325 S Miller St, Shelbyville, IN, 46176
- Ashford Place Health Campus 3.8 mi
2200 N Riley Hwy, Shelbyville, IN, 46176
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.