Crystal Heights Care Center
Oskaloosa, Iowa
1514 High Avenue West, Oskaloosa, IA, 52577
Crystal Heights Care Center Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $10,489
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.30 hrs
- Licensed practical nurse (LPN) 0.64 hrs
- Certified nursing aide (CNA) 1.92 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating declined from 4 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 72 certified beds · ~64 avg residents/day (89% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Crystal Heights Care Center is a for-profit, 72-bed skilled nursing facility located in Oskaloosa, Iowa. It maintains a 3-star overall rating from the Centers for Medicare & Medicaid Services, with specific marks of 3 stars for health inspections and quality measures. The facility currently holds a 2-star rating for its staffing levels.
Location
1514 High Avenue West, Oskaloosa, IA, 52577, Oskaloosa, IA
Frequently asked questions
- What is the overall CMS rating for Crystal Heights Care Center?
- Crystal Heights Care Center has an overall CMS rating of 3 out of 5 stars.
- How did Crystal Heights Care Center score on health inspections?
- Crystal Heights Care Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Crystal Heights Care Center?
- Crystal Heights Care Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Crystal Heights Care Center have?
- Crystal Heights Care Center has 72 certified beds.
- Does Crystal Heights Care Center accept Medicare or Medicaid?
- Yes, Crystal Heights Care Center accepts Medicare and Medicaid.
- Where is Crystal Heights Care Center located?
- Crystal Heights Care Center is located at 1514 High Avenue West, Oskaloosa, IA, 52577, Oskaloosa, Iowa.
- How can I contact Crystal Heights Care Center?
- You can reach Crystal Heights Care Center by phone at +1 641-673-7032.
Nearby facilities
- Oskaloosa Care Center 0.6 mi
605 Highway 432, Oskaloosa, IA, 52577
- Northern Mahaska Specialty Care 1.7 mi
2401 Crestview Drive, Oskaloosa, IA, 52577
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.