Friendship Village Retirement
Waterloo, Iowa
600 Park Lane, Waterloo, IA, 50702
Friendship Village Retirement Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.91 hrs
- Licensed practical nurse (LPN) 1.03 hrs
- Certified nursing aide (CNA) 3.39 hrs
- Physical therapy 0.03 hrs
Quality rating trend
Overall rating improved from 3 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 72 certified beds · ~66 avg residents/day (91% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Friendship Village Retirement is a non-profit, 72-bed skilled nursing facility located in Waterloo, Iowa. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 5-star staffing rating and a 4-star health inspection rating. Quality measures for the facility are currently rated at 2 stars.
Location
600 Park Lane, Waterloo, IA, 50702, Waterloo, IA
Frequently asked questions
- What is the overall CMS rating for Friendship Village Retirement?
- Friendship Village Retirement has an overall CMS rating of 5 out of 5 stars.
- How did Friendship Village Retirement score on health inspections?
- Friendship Village Retirement received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Friendship Village Retirement?
- Friendship Village Retirement has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Friendship Village Retirement have?
- Friendship Village Retirement has 72 certified beds.
- Does Friendship Village Retirement accept Medicare or Medicaid?
- Yes, Friendship Village Retirement accepts Medicare and Medicaid.
- Where is Friendship Village Retirement located?
- Friendship Village Retirement is located at 600 Park Lane, Waterloo, IA, 50702, Waterloo, Iowa.
- How can I contact Friendship Village Retirement?
- You can reach Friendship Village Retirement by phone at +1 319-291-8100.
Nearby facilities
- Northcrest Specialty Care 0.3 mi
2001health Street, Waterloo, IA, 50703
- Ravenwood Specialty Care 0.4 mi
2651 St Francis Drive, Waterloo, IA, 50702
- Harmony Waterloo 0.6 mi
201 West Ridgeway Avenue, Waterloo, IA, 50701
- Harmony House Health Care Center 3.5 mi
2950 West Shaulis Road, Waterloo, IA, 50701
- Pillar Of Cedar Valley 7.6 mi
1410 West Dunkerton Road, Waterloo, IA, 50703
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.