Heritage Manor West
Shreveport, Louisiana
7060 Cottonwood Blvd, Shreveport, LA, 71129
Heritage Manor West Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.32 hrs
- Licensed practical nurse (LPN) 1.03 hrs
- Certified nursing aide (CNA) 2.37 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating improved from 2 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 140 certified beds · ~114 avg residents/day (82% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Heritage Manor West is a 140-bed for-profit skilled nursing facility located in Shreveport, Louisiana, operated as a limited liability company. The center holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 4-star health inspection rating and a 3-star staffing rating. However, the facility maintains a 1-star rating for its quality of resident care measures.
Location
7060 Cottonwood Blvd, Shreveport, LA, 71129, Shreveport, LA
Frequently asked questions
- What is the overall CMS rating for Heritage Manor West?
- Heritage Manor West has an overall CMS rating of 3 out of 5 stars.
- How did Heritage Manor West score on health inspections?
- Heritage Manor West received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Heritage Manor West?
- Heritage Manor West has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Heritage Manor West have?
- Heritage Manor West has 140 certified beds.
- Does Heritage Manor West accept Medicare or Medicaid?
- Yes, Heritage Manor West accepts Medicare and Medicaid.
- Where is Heritage Manor West located?
- Heritage Manor West is located at 7060 Cottonwood Blvd, Shreveport, LA, 71129, Shreveport, Louisiana.
- How can I contact Heritage Manor West?
- You can reach Heritage Manor West by phone at +1 318-686-1400.
Nearby facilities
- The Guest House Skilled Nursing Rehabilitation 4.0 mi
9225 Normandie Drive, Shreveport, LA, 71118
- The Bradford Skilled Nursing And Rehabilitation 4.1 mi
3050 Baird Road, Shreveport, LA, 71118
- Southern Hills Healthcare And Rehabilitation 4.3 mi
9105 Baird Road, Shreveport, LA, 71118
- Heritage Manor South 4.4 mi
9712 Mansfield Road, Shreveport, LA, 71118
- Progressive Care Center 5.5 mi
2550 Kings Hwy, Shreveport, LA, 71103
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.