Guest House Nursing And Rehabilitation
West Monroe, Louisiana
109 Guest House Drive, West Monroe, LA, 71292
Guest House Nursing And Rehabilitation Quality & Safety Report
Below Average
CMS Official Overall: 2โ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more โ
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.25 hrs
- Licensed practical nurse (LPN) 1.36 hrs
- Certified nursing aide (CNA) 2.41 hrs
- Physical therapy 0.01 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility ยท Nursing home
- Capacity
- 140 certified beds ยท ~110 avg residents/day (79% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Guest House Nursing And Rehabilitation is a for-profit, 140-bed skilled nursing facility located in West Monroe, Louisiana. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, with specific ratings of 3 stars for health inspections, 2 stars for staffing, and 1 star for quality measures. it is operated as a limited liability company and provides long-term care and rehabilitative services to residents.
Location
109 Guest House Drive, West Monroe, LA, 71292, West Monroe, LA
Recent reviews
- Amy Rey โ โโโโ February 9, 2026
Keep your loved ones out of here! ๐
- Liz Hill โ โ โโโ June 13, 2025
Think seriously before placing a loved one here.<br>The intercom crackles before and after each "call out." Loudly. Day and night.<br>The staff gathers in the halls, talking and laughing loudly, all night.<br>Bathing never happens. My loved one was there ten days and was not bathed by the staff ever, even though they mentioned it.<br>The public restrooms stink and are usually out of supplies.<br>No indication of how/when therapy actually happens.<br>Pitiful meal sizes even after consultation with dietary.<br>Aides mumble.<br>Many many lights are burned out.<br>Staff doesn't seem to know how call lights work - even I can figure that out!<br>Channel guide for TV not provided even after several requests (a small thing, but it should be easy enough to produce at a moment's notice).<br>Promised equipment never appears.<br>Facilities geared for little old ladies, not taller men with physical challenges.<br>Wheelchairs and bedside commodes rarely available.<br>So many papers to sign so quickly - and we don't get copies. No idea what we actually agreed to.<br>Aides not trained on proper lifting procedures - or using proper equipment.<br>Nurses station unattended at night.<br>Signs have lists of things for CNAs/aides to do - like fingernails and toenails, but it sure didn't happen.<br>Front door - and all room doors - need felt to keep them from SLAMMING when being closed. Nothing like being awakened from a sound sleep by a banging door or doors!<br>Staff name tags rarely visible.<br>TV not visible except when laying in bed.<br>Having said all that, the actual caring staff were for the most part helpful, cheerful, and caring, and I appreciate all they did.
- Janie โ โโโโ August 3, 2023
In my opinion, this facility needs to be shut down due to rampant abuse & neglect. HORRIBLE facility, poorly managed. I removed my loved one as soon as I possibly could. I would give a negative rating if I could.
- Tracey Pace โ โ โ โ โ June 30, 2023
My mother has been in the Guest House for the last month. The food is good and plentiful. The staff have treated her with dignity and respect. The therapy is amazing. I would highly recommend.
- Dean Rice โ โโโโ June 26, 2023
Will not return calls. They have no interest in taking care of anyone. After a month of waiting they decided they didnโt want to take care of her. !!!!
Frequently asked questions
- What is the overall CMS rating for Guest House Nursing And Rehabilitation?
- Guest House Nursing And Rehabilitation has an overall CMS rating of 2 out of 5 stars.
- How did Guest House Nursing And Rehabilitation score on health inspections?
- Guest House Nursing And Rehabilitation received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Guest House Nursing And Rehabilitation?
- Guest House Nursing And Rehabilitation has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Guest House Nursing And Rehabilitation have?
- Guest House Nursing And Rehabilitation has 140 certified beds.
- Does Guest House Nursing And Rehabilitation accept Medicare or Medicaid?
- Yes, Guest House Nursing And Rehabilitation accepts Medicare and Medicaid.
- Where is Guest House Nursing And Rehabilitation located?
- Guest House Nursing And Rehabilitation is located at 109 Guest House Drive, West Monroe, LA, 71292, West Monroe, Louisiana.
- How can I contact Guest House Nursing And Rehabilitation?
- You can reach Guest House Nursing And Rehabilitation by phone at +1 318-387-3900.
Nearby facilities
- Landmark Nursing & Rehabilitation Ctr Of West Mon 1.4 mi
1611 Wellerman Road, West Monroe, LA, 71291
- Ridgecrest Community Care Center 1.5 mi
1616 Wellerman Road, West Monroe, LA, 71291
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data โ the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting โ
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.