Oak Grove Center
Waterville, Maine
27 Cool St, Waterville, ME, 04901
Oak Grove Center Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $14,056
- Special Focus Facility
- CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.79 hrs
- Licensed practical nurse (LPN) 0.59 hrs
- Certified nursing aide (CNA) 2.05 hrs
- Physical therapy 0.08 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 90 certified beds · ~82 avg residents/day (91% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Oak Grove Center is a 90-bed, for-profit skilled nursing facility located in Waterville, Maine. The center currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, based on a 1-star health inspection rating and 2-star ratings for both staffing and quality measures.
Location
27 Cool St, Waterville, ME, 04901, Waterville, ME
Frequently asked questions
- What is the overall CMS rating for Oak Grove Center?
- Oak Grove Center has an overall CMS rating of 1 out of 5 stars.
- How did Oak Grove Center score on health inspections?
- Oak Grove Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Oak Grove Center?
- Oak Grove Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Oak Grove Center have?
- Oak Grove Center has 90 certified beds.
- Does Oak Grove Center accept Medicare or Medicaid?
- Yes, Oak Grove Center accepts Medicare and Medicaid.
- Where is Oak Grove Center located?
- Oak Grove Center is located at 27 Cool St, Waterville, ME, 04901, Waterville, Maine.
- How can I contact Oak Grove Center?
- You can reach Oak Grove Center by phone at +1 207-873-0721.
Nearby facilities
- Lakewood A Continuing Care Center 0.9 mi
220 Kennedy Memorial Dr, Waterville, ME, 04901
- Waterville Center For Health And Rehab 2.0 mi
7 Highwood St, Waterville, ME, 04901
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.