Northwest Healthcare Center
Baltimore, Maryland
4601 Pall Mall Road, Baltimore, MD, 21215
Northwest Healthcare Center Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.75 hrs
- Licensed practical nurse (LPN) 0.84 hrs
- Certified nursing aide (CNA) 2.03 hrs
- Physical therapy 0.02 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 91 certified beds · ~83 avg residents/day (91% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Northwest Healthcare Center is a for-profit, 91-bed skilled nursing facility located in Baltimore, Maryland. While the center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services (CMS) due to its health inspection results, it maintains 4-star ratings in both staffing and quality measures. The facility is operated as a corporate entity providing long-term care and clinical services to the local community.
Location
4601 Pall Mall Road, Baltimore, MD, 21215, Baltimore, MD
Frequently asked questions
- What is the overall CMS rating for Northwest Healthcare Center?
- Northwest Healthcare Center has an overall CMS rating of 2 out of 5 stars.
- How did Northwest Healthcare Center score on health inspections?
- Northwest Healthcare Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Northwest Healthcare Center?
- Northwest Healthcare Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Northwest Healthcare Center have?
- Northwest Healthcare Center has 91 certified beds.
- Does Northwest Healthcare Center accept Medicare or Medicaid?
- Yes, Northwest Healthcare Center accepts Medicare and Medicaid.
- Where is Northwest Healthcare Center located?
- Northwest Healthcare Center is located at 4601 Pall Mall Road, Baltimore, MD, 21215, Baltimore, Maryland.
- How can I contact Northwest Healthcare Center?
- You can reach Northwest Healthcare Center by phone at +1 410-664-5551.
Nearby facilities
- Blue Point Healthcare Center 0.7 mi
2525 West Belvedere Avenue, Baltimore, MD, 21215
- Levindale Hebrew Ger Ctr & Hsp 0.8 mi
2434 West Belvedere Avenue, Baltimore, MD, 21215
- Autumn Lake Healthcare At Arlington West 1.0 mi
3939 Penhurst Avenue, Baltimore, MD, 21215
- Autumn Lake Healthcare At Alice Manor 1.1 mi
2095 Rockrose Avenue, Baltimore, MD, 21211
- Roland Park Rehabilitation And Healthcare Center 1.3 mi
4669 Falls Road, Baltimore, MD, 21209
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.