Willow Brooke Ct Skilled Care Ctr At Heron Point
Chestertown, Maryland
501 Campus Avenue, Chestertown, MD, 21620
Willow Brooke Ct Skilled Care Ctr At Heron Point Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $15,440
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.61 hrs
- Licensed practical nurse (LPN) 1.00 hrs
- Certified nursing aide (CNA) 2.66 hrs
- Physical therapy 2.02 hrs
Quality rating trend
Overall rating improved from 3 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 38 certified beds · ~3 avg residents/day (7% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Willow Brooke Court Skilled Care Center at Heron Point is a non-profit, 38-bed skilled nursing facility located in Chestertown, Maryland. The center maintains five-star ratings from the Centers for Medicare & Medicaid Services (CMS) for both overall performance and staffing levels. Its most recent federal health inspection resulted in a four-star rating.
Location
501 Campus Avenue, Chestertown, MD, 21620, Chestertown, MD
Frequently asked questions
- What is the overall CMS rating for Willow Brooke Ct Skilled Care Ctr At Heron Point?
- Willow Brooke Ct Skilled Care Ctr At Heron Point has an overall CMS rating of 5 out of 5 stars.
- How did Willow Brooke Ct Skilled Care Ctr At Heron Point score on health inspections?
- Willow Brooke Ct Skilled Care Ctr At Heron Point received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Willow Brooke Ct Skilled Care Ctr At Heron Point?
- Willow Brooke Ct Skilled Care Ctr At Heron Point has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Willow Brooke Ct Skilled Care Ctr At Heron Point have?
- Willow Brooke Ct Skilled Care Ctr At Heron Point has 38 certified beds.
- Does Willow Brooke Ct Skilled Care Ctr At Heron Point accept Medicare or Medicaid?
- Yes, Willow Brooke Ct Skilled Care Ctr At Heron Point accepts Medicare and Medicaid.
- Where is Willow Brooke Ct Skilled Care Ctr At Heron Point located?
- Willow Brooke Ct Skilled Care Ctr At Heron Point is located at 501 Campus Avenue, Chestertown, MD, 21620, Chestertown, Maryland.
- How can I contact Willow Brooke Ct Skilled Care Ctr At Heron Point?
- You can reach Willow Brooke Ct Skilled Care Ctr At Heron Point by phone at +1 410-778-7300.
Nearby facilities
- Chestertown Nursing And Rehab 0.3 mi
415 Morgnec Road, Chestertown, MD, 21620
- Resorts At Chester River Manor Corp 0.6 mi
200 Morgnec Road, Chestertown, MD, 21620
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.