Complete Care At Springbrook
Silver Spring, Maryland
12325 New Hampshire Avenue, Silver Spring, MD, 20904
Complete Care At Springbrook Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.50 hrs
- Licensed practical nurse (LPN) 0.93 hrs
- Certified nursing aide (CNA) 1.80 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 93 certified beds · ~87 avg residents/day (93% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Complete Care At Springbrook is a 93-bed, for-profit skilled nursing facility located in Silver Spring, Maryland. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, consisting of a 4-star health inspection rating and 5-star quality measure rating. While the facility maintains high performance in clinical quality scores, its staffing levels are rated 2 out of 5 stars.
Location
12325 New Hampshire Avenue, Silver Spring, MD, 20904, Silver Spring, MD
Frequently asked questions
- What is the overall CMS rating for Complete Care At Springbrook?
- Complete Care At Springbrook has an overall CMS rating of 5 out of 5 stars.
- How did Complete Care At Springbrook score on health inspections?
- Complete Care At Springbrook received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for Complete Care At Springbrook?
- Complete Care At Springbrook has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Complete Care At Springbrook have?
- Complete Care At Springbrook has 93 certified beds.
- Does Complete Care At Springbrook accept Medicare or Medicaid?
- Yes, Complete Care At Springbrook accepts Medicare and Medicaid.
- Where is Complete Care At Springbrook located?
- Complete Care At Springbrook is located at 12325 New Hampshire Avenue, Silver Spring, MD, 20904, Silver Spring, Maryland.
- How can I contact Complete Care At Springbrook?
- You can reach Complete Care At Springbrook by phone at +1 301-622-4600.
Nearby facilities
- Silver Spring Healthcare Center 1.7 mi
13908 New Hampshire Avenue, Silver Spring, MD, 20904
- Fairland Center 1.9 mi
2101 Fairland Road, Silver Spring, MD, 20904
- Autumn Lake Healthcare At Silver Spring 2.1 mi
2501 Musgrove Road, Silver Spring, MD, 20904
- Autumn Lake Healthcare At Arcola 2.2 mi
901 Arcola Avenue, Silver Spring, MD, 20902
- Riderwood Village 3.0 mi
3160 Gracefield Road, Silver Spring, MD, 20904
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.