Mission Care At Holyoke
Holyoke, Massachusetts
35 Holy Family Road, Holyoke, MA, 01040
Mission Care At Holyoke Quality & Safety Report
Poor
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $16,985
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.44 hrs
- Licensed practical nurse (LPN) 1.09 hrs
- Certified nursing aide (CNA) 2.21 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating declined from 3 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 125 certified beds · ~117 avg residents/day (93% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Mission Care At Holyoke is a 125-bed skilled nursing facility located in Holyoke, Massachusetts, operated as a for-profit limited liability company. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services (CMS), based on a 3-star staffing rating and a 2-star health inspection rating. Quality measure data is currently unavailable for this location.
Location
35 Holy Family Road, Holyoke, MA, 01040, Holyoke, MA
Frequently asked questions
- What is the overall CMS rating for Mission Care At Holyoke?
- Mission Care At Holyoke has an overall CMS rating of 2 out of 5 stars.
- How did Mission Care At Holyoke score on health inspections?
- Mission Care At Holyoke received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Mission Care At Holyoke?
- Mission Care At Holyoke has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Mission Care At Holyoke have?
- Mission Care At Holyoke has 125 certified beds.
- Does Mission Care At Holyoke accept Medicare or Medicaid?
- Yes, Mission Care At Holyoke accepts Medicare and Medicaid.
- Where is Mission Care At Holyoke located?
- Mission Care At Holyoke is located at 35 Holy Family Road, Holyoke, MA, 01040, Holyoke, Massachusetts.
- How can I contact Mission Care At Holyoke?
- You can reach Mission Care At Holyoke by phone at +1 413-532-3246.
Nearby facilities
- Mont Marie Rehabilitation & Healthcare Center 0.4 mi
36 Lower Westfield Road, Holyoke, MA, 01040
- Mary'S Meadow At Providence Place 0.9 mi
12 Gamelin Street, Holyoke, MA, 01040
- Massachusetts Veterans Home At Holyoke 1.7 mi
110 Cherry Street, Holyoke, MA, 01040
- Regalcare At Holyoke 2.3 mi
282 Cabot Street, Holyoke, MA, 01040
- Renaissance Manor On Cabot 2.3 mi
279 Cabot Street, Holyoke, MA, 01040
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.