Mount Carmel Care Center
Lenox, Massachusetts
320 Pittsfield Road, Lenox, MA, 01240
Mount Carmel Care Center Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $46,410
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.62 hrs
- Licensed practical nurse (LPN) 1.39 hrs
- Certified nursing aide (CNA) 2.21 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating improved from 2 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 69 certified beds · ~59 avg residents/day (86% occupancy)
- Ownership
- Non profit - Church related
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Mount Carmel Care Center is a 69-bed nonprofit, church-related skilled nursing facility located in Lenox, Massachusetts. The center maintains a 3-star overall rating from the Centers for Medicare & Medicaid Services, with matching 3-star ratings across staffing, health inspections, and quality measures. Services provided include long-term care and rehabilitative nursing within a faith-based ownership structure.
Location
320 Pittsfield Road, Lenox, MA, 01240, Lenox, MA
Frequently asked questions
- What is the overall CMS rating for Mount Carmel Care Center?
- Mount Carmel Care Center has an overall CMS rating of 3 out of 5 stars.
- How did Mount Carmel Care Center score on health inspections?
- Mount Carmel Care Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Mount Carmel Care Center?
- Mount Carmel Care Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Mount Carmel Care Center have?
- Mount Carmel Care Center has 69 certified beds.
- Does Mount Carmel Care Center accept Medicare or Medicaid?
- Yes, Mount Carmel Care Center accepts Medicare and Medicaid.
- Where is Mount Carmel Care Center located?
- Mount Carmel Care Center is located at 320 Pittsfield Road, Lenox, MA, 01240, Lenox, Massachusetts.
- How can I contact Mount Carmel Care Center?
- You can reach Mount Carmel Care Center by phone at +1 413-637-2660.
Nearby facilities
- Kimball Farms Nursing Care Center 2.5 mi
40 Sunset Avenue, Lenox, MA, 01240
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.