Skilled Nursing Facility At North Hill (The)

Skilled Nursing Facility At North Hill (The)

Needham, Massachusetts

Address

865 Central Avenue, Needham, MA, 02492

Phone

+1 781-444-9910

4.8 /10

Skilled Nursing Facility At North Hill (The) Quality & Safety Report

Below Average

Inspections: 1★ (50%) Staffing: 5★ (25%) Quality: 3★ (25%)

CMS Official Overall: 2★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$16,153 fines 5 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
5 below national median
Total federal penalties
$16,153

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
6.87 hrs above national median
Registered nurse (RN)
1.60 hrs
Licensed practical nurse (LPN)
0.74 hrs
Certified nursing aide (CNA)
4.12 hrs
Physical therapy
0.07 hrs

Quality rating trend

Overall rating declined from 5 to 2 stars over 18 data points.

Quality rating trend for Skilled Nursing Facility At North Hill (The) 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility · Building
Capacity
72 certified beds · ~65 avg residents/day (90% occupancy)
Ownership
Non profit - Corporation
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

The Skilled Nursing Facility At North Hill is a non-profit, 72-bed corporate facility located in Needham, Massachusetts. While it maintains a five-star CMS staffing rating and a three-star quality measures rating, its overall rating is two stars due to a one-star health inspection score. The center provides long-term care and sub-acute rehabilitation services within a larger continuing care retirement community.

Location

865 Central Avenue, Needham, MA, 02492, Needham, MA

Frequently asked questions

What is the overall CMS rating for Skilled Nursing Facility At North Hill (The)?
Skilled Nursing Facility At North Hill (The) has an overall CMS rating of 2 out of 5 stars.
How did Skilled Nursing Facility At North Hill (The) score on health inspections?
Skilled Nursing Facility At North Hill (The) received a health inspection rating of 1 out of 5 stars from CMS.
What is the staffing rating for Skilled Nursing Facility At North Hill (The)?
Skilled Nursing Facility At North Hill (The) has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Skilled Nursing Facility At North Hill (The) have?
Skilled Nursing Facility At North Hill (The) has 72 certified beds.
Does Skilled Nursing Facility At North Hill (The) accept Medicare or Medicaid?
Yes, Skilled Nursing Facility At North Hill (The) accepts Medicare and Medicaid.
Where is Skilled Nursing Facility At North Hill (The) located?
Skilled Nursing Facility At North Hill (The) is located at 865 Central Avenue, Needham, MA, 02492, Needham, Massachusetts.
How can I contact Skilled Nursing Facility At North Hill (The)?
You can reach Skilled Nursing Facility At North Hill (The) by phone at +1 781-444-9910.

Nearby facilities

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.