Victoria Haven Nursing Facility
Norwood, Massachusetts
137 Nichols Street, Norwood, MA, 02062
Victoria Haven Nursing Facility Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $40,641
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.52 hrs
- Licensed practical nurse (LPN) 0.99 hrs
- Certified nursing aide (CNA) 2.83 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating declined from 3 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 31 certified beds · ~27 avg residents/day (86% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Victoria Haven Nursing Facility is a for-profit, 31-bed corporate facility located in Norwood, Massachusetts. It currently holds a 1-star overall rating from CMS, reflecting 1-star staffing and 2-star health inspection scores. While its clinical quality measures are rated at 4 stars, the facility has been identified for below-average performance in overall care standards.
Location
137 Nichols Street, Norwood, MA, 02062, Norwood, MA
Frequently asked questions
- What is the overall CMS rating for Victoria Haven Nursing Facility?
- Victoria Haven Nursing Facility has an overall CMS rating of 1 out of 5 stars.
- How did Victoria Haven Nursing Facility score on health inspections?
- Victoria Haven Nursing Facility received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Victoria Haven Nursing Facility?
- Victoria Haven Nursing Facility has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Victoria Haven Nursing Facility have?
- Victoria Haven Nursing Facility has 31 certified beds.
- Does Victoria Haven Nursing Facility accept Medicare or Medicaid?
- Yes, Victoria Haven Nursing Facility accepts Medicare and Medicaid.
- Where is Victoria Haven Nursing Facility located?
- Victoria Haven Nursing Facility is located at 137 Nichols Street, Norwood, MA, 02062, Norwood, Massachusetts.
- How can I contact Victoria Haven Nursing Facility?
- You can reach Victoria Haven Nursing Facility by phone at +1 781-762-0858.
Nearby facilities
- Norwood Healthcare 0.7 mi
460 Washington Street, Norwood, MA, 02062
- Charlwell House Health And Rehabilitation 0.7 mi
305 Walpole Street, Norwood, MA, 02062
- Ellis Nursing Home (The) 1.5 mi
135 Ellis Avenue, Norwood, MA, 02062
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.