Vantage At Wakefield Llc

Safety & Inspections

Health deficiencies

National median: 7

28 above national median

Total federal penalties

$100,929

Special Focus Facility

CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.

Abuse citation

CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.14 hrs near national median

Registered nurse (RN)

0.73 hrs

Licensed practical nurse (LPN)

0.84 hrs

Certified nursing aide (CNA)

2.24 hrs

Physical therapy

0.01 hrs

Quality rating trend

Overall rating declined from 2 to 1 stars over 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home · Hospice · Rehabilitation center

Capacity

149 certified beds · ~81 avg residents/day (54% occupancy)

Ownership

For profit - Limited Liability company

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Vantage At Wakefield LLC is a for-profit, 149-bed skilled nursing facility located in Wakefield, Massachusetts. According to Centers for Medicare & Medicaid Services data, the center holds a 1-star overall rating, reflecting 1-star health inspection results and 3-star quality measure performance. While its overall rating is low, the facility maintains a 4-star rating for staffing levels.

Location

One Bathol Street, Wakefield, MA, 01880, Wakefield, MA

Recent reviews

• Michelle Giancola ★☆☆☆☆ November 17, 2025

  I never write a bad review, but I literally just set up a google account for this purpose. It definitely is not a place to put your loved one in. Our mother was there for only 1 and a 1/2 months and deteriorated drastically before we decided that my sister would take her in. She was very competent, when she went in, but has recently been diagnosed with Alzheimer's and dementia, she forgets day to day, but remembers the past. She's able to dress herself, eat and verbalize. I found her one day because my mom would call me everyday and I haven't heard from her in a couple of days, so I went there. I went in my mom's room with the head nurse Suzanna and we found her completely naked, (with only a pull-up on which she has NEVER wore before) and slurring her words.They even tried to cover it up when I saw it with my own eyes. It was very disturbing. We had to call an ambulance to admit her to the emergency room (not the staff mind you). I called Suzanna and she didn't return my call until 24 hours later. I didn't answer, but wanted to see what she would say when I saw her in person....she ignored me! Imagine the head nurse doing that! It is filthy, smells bad, mold, elevators not working, and human feces on the bathroom floor. I also witnessed human feces in the hallway that the staff had to tell me to walk around it. There was one nurse who was very helpful and knowledgeable about her job, I apologize for not remembering her name. The head administrator never acknowledged or reached out to us about our complaints. The maintenance, kitchen help, administrators, and personal staff have no knowledge of how to take care of our loved ones. They have meetings everyday, but have no clue on patients care, which includes thoughtfulness and compassion for our loved ones. Please stay clear of this facility. I do not understand how this facility is still opened. I feel so bad for the non verbal patients, that cannot advocate for themselves and for all other patients that are not getting the care that they need and deserve.

• Debbie Ross ★☆☆☆☆ November 12, 2025

  If I could give this place negative stars, I would. Please, if you care anything about the person being admitted, please, please, please, don't choose this place. It's unsanitary, it's suffocating, mold and mildew is growing around air vents and water sources, there's human waste on the floors and the bathrooms are plastered in it, they leave medication carts and used medical waste out in the open on carts, the phone rings and rings and nobody answers, and if someone does pick up, the staff hangs up on you. We were told patients are supposed to have room phones, but no phone was given so you're forced to call the main number and then you get the run around. It's truly horrifying, and it should be reported and closed down. It's horrific. The smell, the feel, the care, all of it. After only 1 week, my mom went to the ER because they had given her medications without our consent or knowledge (insulin and psychotropics) to the point where she was unable to move or speak. She was found with the door wide open, naked, slumped over her bed, with a fever of 101 and nobody noticed or checked on her until my sister found her in that condition and we called her an ambulance. The lead nurse, Suzanna, tried to cover it up and wasn't even honest about her condition when she was found. Aside from 1 nurse and 1 young girl who answers the phones (who kept apologizing because nobody would pick up the phone on my mom's floor) the staff doesn't care. After an entire month, my mom couldn't even walk because of sores on her feet and overgrown toenails. She started off on the dementia floor with zero services and activities, and went to the basement/mental health floor after she left the ER, but there are no mental health services. It's pure neglect and apathy wrapped up with a decent looking website and promises. I'm sure the place is violating multiple health and ethics codes. I can't believe people are living there.

• Bonnie Devino ★☆☆☆☆ April 17, 2025

  This place is dirty smells bad I live here it’s been 4 years of hell im on the mental heath floor with no counseling I dnt even kno why im on this floor very few of the staff is nice the rest are ignoring what you say and are rude they dnt even speak English some of them that work here dnt even understand English this place smells like a dirty hamster cage that’s what it reminds of thank god for the good staff not many but are great medications are never on time they don’t have a reg nursing staff we never kno who will be working they have some regular nurses the rest are agency nurses all and all it deserves the one star for the staff that’s good to us

• joan ★★★★★ June 7, 2024

  My sister is a resident at Vantage Health and Rehab of Wakefield. She is in the nursing home there. She is very happy there. The nursing staff and all the people who work there are wonderful to all the residents. I gave Vantage 5 stars for excellence!

• Angela Savoia ★★★★★ February 10, 2024

  My family and I are very pleased with the care my mother is receiving. The Staff is wonderful and very attentive towards the care given to my mother. They are very compassionate with their whole team approach and also very supportive to the family and our feelings.

Frequently asked questions

What is the overall CMS rating for Vantage At Wakefield Llc?

Vantage At Wakefield Llc has an overall CMS rating of 1 out of 5 stars.

How did Vantage At Wakefield Llc score on health inspections?

Vantage At Wakefield Llc received a health inspection rating of 1 out of 5 stars from CMS.

What is the staffing rating for Vantage At Wakefield Llc?

Vantage At Wakefield Llc has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Vantage At Wakefield Llc have?

Vantage At Wakefield Llc has 149 certified beds.

Does Vantage At Wakefield Llc accept Medicare or Medicaid?

Yes, Vantage At Wakefield Llc accepts Medicare and Medicaid.

Where is Vantage At Wakefield Llc located?

Vantage At Wakefield Llc is located at One Bathol Street, Wakefield, MA, 01880, Wakefield, Massachusetts.

How can I contact Vantage At Wakefield Llc?

You can reach Vantage At Wakefield Llc by phone at +1 781-245-7600.

Nearby facilities

• Greenwood Nursing & Rehabilitation Center 0.3 mi

  90 Greenwood Street, Wakefield, MA, 01880