Brookside Rehabilitation And Healthcare Center
Webster, Massachusetts
11 Pontiac Avenue, Webster, MA, 01570
Brookside Rehabilitation And Healthcare Center Quality & Safety Report
Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.72 hrs
- Licensed practical nurse (LPN) 0.80 hrs
- Certified nursing aide (CNA) 2.38 hrs
- Physical therapy 0.01 hrs
Quality rating trend
Overall rating stable at 2 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 81 certified beds · ~67 avg residents/day (83% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Brookside Rehabilitation and Healthcare Center is an 81-bed, for-profit skilled nursing facility located in Webster, Massachusetts. The center holds a 2-star overall rating from CMS, with a 4-star rating for staffing, a 3-star rating for health inspections, and a 1-star rating for quality measures. It is owned and operated as a limited liability company.
Location
11 Pontiac Avenue, Webster, MA, 01570, Webster, MA
Frequently asked questions
- What is the overall CMS rating for Brookside Rehabilitation And Healthcare Center?
- Brookside Rehabilitation And Healthcare Center has an overall CMS rating of 2 out of 5 stars.
- How did Brookside Rehabilitation And Healthcare Center score on health inspections?
- Brookside Rehabilitation And Healthcare Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Brookside Rehabilitation And Healthcare Center?
- Brookside Rehabilitation And Healthcare Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Brookside Rehabilitation And Healthcare Center have?
- Brookside Rehabilitation And Healthcare Center has 81 certified beds.
- Does Brookside Rehabilitation And Healthcare Center accept Medicare or Medicaid?
- Yes, Brookside Rehabilitation And Healthcare Center accepts Medicare and Medicaid.
- Where is Brookside Rehabilitation And Healthcare Center located?
- Brookside Rehabilitation And Healthcare Center is located at 11 Pontiac Avenue, Webster, MA, 01570, Webster, Massachusetts.
- How can I contact Brookside Rehabilitation And Healthcare Center?
- You can reach Brookside Rehabilitation And Healthcare Center by phone at +1 508-943-3889.
Nearby facilities
- Lanessa Extended Care 1.9 mi
751 School Street, Webster, MA, 01570
- Webster Manor Rehabilitation & Health Care Center 1.9 mi
745 School Street, Webster, MA, 01570
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.