Willow Brook Rehabilitation And Healthcare Center
Wilmington, Massachusetts
90 West Street, Wilmington, MA, 01887
Willow Brook Rehabilitation And Healthcare Center Quality & Safety Report
Poor
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.72 hrs
- Licensed practical nurse (LPN) 0.85 hrs
- Certified nursing aide (CNA) 2.02 hrs
- Physical therapy 0.01 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 142 certified beds · ~123 avg residents/day (87% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Willow Brook Rehabilitation and Healthcare Center is a 142-bed for-profit corporate facility located in Wilmington, Massachusetts. The center holds an overall rating of two out of five stars from the Centers for Medicare & Medicaid Services, with two-star ratings for staffing and health inspections. Clinical quality measures are rated at three out of five stars.
Location
90 West Street, Wilmington, MA, 01887, Wilmington, MA
Frequently asked questions
- What is the overall CMS rating for Willow Brook Rehabilitation And Healthcare Center?
- Willow Brook Rehabilitation And Healthcare Center has an overall CMS rating of 2 out of 5 stars.
- How did Willow Brook Rehabilitation And Healthcare Center score on health inspections?
- Willow Brook Rehabilitation And Healthcare Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Willow Brook Rehabilitation And Healthcare Center?
- Willow Brook Rehabilitation And Healthcare Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Willow Brook Rehabilitation And Healthcare Center have?
- Willow Brook Rehabilitation And Healthcare Center has 142 certified beds.
- Does Willow Brook Rehabilitation And Healthcare Center accept Medicare or Medicaid?
- Yes, Willow Brook Rehabilitation And Healthcare Center accepts Medicare and Medicaid.
- Where is Willow Brook Rehabilitation And Healthcare Center located?
- Willow Brook Rehabilitation And Healthcare Center is located at 90 West Street, Wilmington, MA, 01887, Wilmington, Massachusetts.
- How can I contact Willow Brook Rehabilitation And Healthcare Center?
- You can reach Willow Brook Rehabilitation And Healthcare Center by phone at +1 978-658-2700.
Nearby facilities
- Care One At Wilmington 0.7 mi
750 Woburn Street, Wilmington, MA, 01887
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.