Hermitage Healthcare (The)
Worcester, Massachusetts
383 Mill Street, Worcester, MA, 01602
Hermitage Healthcare (The) Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $13,000
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.49 hrs
- Licensed practical nurse (LPN) 0.96 hrs
- Certified nursing aide (CNA) 2.13 hrs
- Physical therapy 0.01 hrs
Quality rating trend
Overall rating improved from 1 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 101 certified beds · ~90 avg residents/day (89% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Hermitage Healthcare is a 101-bed for-profit skilled nursing facility located in Worcester, Massachusetts. It maintains a three-star overall rating from the Centers for Medicare & Medicaid Services, based on three-star ratings for staffing and health inspections and a two-star rating for quality measures. The facility provides long-term care and rehabilitation services under corporate ownership.
Location
383 Mill Street, Worcester, MA, 01602, Worcester, MA
Frequently asked questions
- What is the overall CMS rating for Hermitage Healthcare (The)?
- Hermitage Healthcare (The) has an overall CMS rating of 3 out of 5 stars.
- How did Hermitage Healthcare (The) score on health inspections?
- Hermitage Healthcare (The) received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Hermitage Healthcare (The)?
- Hermitage Healthcare (The) has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Hermitage Healthcare (The) have?
- Hermitage Healthcare (The) has 101 certified beds.
- Does Hermitage Healthcare (The) accept Medicare or Medicaid?
- Yes, Hermitage Healthcare (The) accepts Medicare and Medicaid.
- Where is Hermitage Healthcare (The) located?
- Hermitage Healthcare (The) is located at 383 Mill Street, Worcester, MA, 01602, Worcester, Massachusetts.
- How can I contact Hermitage Healthcare (The)?
- You can reach Hermitage Healthcare (The) by phone at +1 508-791-8131.
Nearby facilities
- Parsons Hill Rehabilitation & Health Care Center 1.4 mi
1350 Main Street, Worcester, MA, 01603
- St Mary Health Care Center 2.0 mi
39 Queen Street, Worcester, MA, 01610
- West Side House Ltc Facility 2.2 mi
35 Fruit Street, Worcester, MA, 01609
- Jewish Healthcare Center 2.3 mi
629 Salisbury Street, Worcester, MA, 01609
- Lutheran Rehabilitation And Skilled Care Center 2.6 mi
26 Harvard Street, Worcester, MA, 01609
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.