Heritage Manor Nursing And Rehabilitation Center
Detroit, Michigan
9500 Grand River Ave, Detroit, MI, 48204
Heritage Manor Nursing And Rehabilitation Center Quality & Safety Report
Poor
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.34 hrs
- Licensed practical nurse (LPN) 1.09 hrs
- Certified nursing aide (CNA) 2.05 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating declined from 4 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 122 certified beds · ~103 avg residents/day (85% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Heritage Manor Nursing and Rehabilitation Center is a for-profit corporate facility in Detroit, Michigan, offering 122 licensed beds. The center holds an overall CMS rating of two out of five stars, with specific two-star ratings for staffing and health inspections. Clinical quality measures at the facility are rated at four out of five stars.
Location
9500 Grand River Ave, Detroit, MI, 48204, Detroit, MI
Frequently asked questions
- What is the overall CMS rating for Heritage Manor Nursing And Rehabilitation Center?
- Heritage Manor Nursing And Rehabilitation Center has an overall CMS rating of 2 out of 5 stars.
- How did Heritage Manor Nursing And Rehabilitation Center score on health inspections?
- Heritage Manor Nursing And Rehabilitation Center received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Heritage Manor Nursing And Rehabilitation Center?
- Heritage Manor Nursing And Rehabilitation Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Heritage Manor Nursing And Rehabilitation Center have?
- Heritage Manor Nursing And Rehabilitation Center has 122 certified beds.
- Does Heritage Manor Nursing And Rehabilitation Center accept Medicare or Medicaid?
- Yes, Heritage Manor Nursing And Rehabilitation Center accepts Medicare and Medicaid.
- Where is Heritage Manor Nursing And Rehabilitation Center located?
- Heritage Manor Nursing And Rehabilitation Center is located at 9500 Grand River Ave, Detroit, MI, 48204, Detroit, Michigan.
- How can I contact Heritage Manor Nursing And Rehabilitation Center?
- You can reach Heritage Manor Nursing And Rehabilitation Center by phone at +1 313-491-7920.
Nearby facilities
- Boulevard Temple Care Center, Llc 2.2 mi
2567 West Grand Boulevard, Detroit, MI, 48208
- Fairlane Senior Care And Rehab Center 3.4 mi
15750 Joy, Detroit, MI, 48228
- Westwood Nursing Center 3.9 mi
16588 Schaefer, Detroit, MI, 48235
- The Orchards At Northwest 4.1 mi
16181 Hubbell St, Detroit, MI, 48235
- Oakpointe Senior Care And Rehab Center 4.7 mi
18901 Meyers Rd, Detroit, MI, 48235
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.