The Willows At East Lansing
East Lansing, Michigan
3500 Coolidge Road, East Lansing, MI, 48823
The Willows At East Lansing Quality & Safety Report
Good
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.18 hrs
- Licensed practical nurse (LPN) 0.45 hrs
- Certified nursing aide (CNA) 1.97 hrs
- Physical therapy 0.09 hrs
Quality rating trend
Overall rating improved from 4 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 65 certified beds · ~62 avg residents/day (95% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Willows At East Lansing is a 65-bed, for-profit skilled nursing facility located in East Lansing, Michigan. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by a 5-star quality measures rating and a 4-star health inspection rating. The facility’s clinical operations are maintained by a staffing level rated at 3 out of 5 stars.
Location
3500 Coolidge Road, East Lansing, MI, 48823, East Lansing, MI
Frequently asked questions
- What is the overall CMS rating for The Willows At East Lansing?
- The Willows At East Lansing has an overall CMS rating of 5 out of 5 stars.
- How did The Willows At East Lansing score on health inspections?
- The Willows At East Lansing received a health inspection rating of 4 out of 5 stars from CMS.
- What is the staffing rating for The Willows At East Lansing?
- The Willows At East Lansing has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does The Willows At East Lansing have?
- The Willows At East Lansing has 65 certified beds.
- Does The Willows At East Lansing accept Medicare or Medicaid?
- Yes, The Willows At East Lansing accepts Medicare and Medicaid.
- Where is The Willows At East Lansing located?
- The Willows At East Lansing is located at 3500 Coolidge Road, East Lansing, MI, 48823, East Lansing, Michigan.
- How can I contact The Willows At East Lansing?
- You can reach The Willows At East Lansing by phone at +1 517-203-4042.
Nearby facilities
- Medilodge Of East Lansing 2.3 mi
1843 N Hagadorn Road, East Lansing, MI, 48823
- Burcham Hills Retirement Center 3.3 mi
2700burcham Drive, East Lansing, MI, 48823
- Medilodge Of Campus Area 4.0 mi
2815 Northwind Drive, East Lansing, MI, 48823
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.