Medilodge Of Gaylord
Gaylord, Michigan
508 Random Lake, Gaylord, MI, 49735
Medilodge Of Gaylord Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.10 hrs
- Licensed practical nurse (LPN) 0.53 hrs
- Certified nursing aide (CNA) 2.47 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating stable at 2 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Rehabilitation center · Hospital
- Capacity
- 96 certified beds · ~83 avg residents/day (87% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Medilodge of Gaylord is a 96-bed, for-profit skilled nursing facility located in Gaylord, Michigan. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, reflecting a 2-star health inspection score alongside 4-star ratings in both staffing levels and quality measures. Ownership is held by a limited liability company.
Location
508 Random Lake, Gaylord, MI, 49735, Gaylord, MI
Recent reviews
- K ★☆☆☆☆ December 18, 2025
My grandmother came here after a stay in the hospital and was here for two weeks and when she came home she told us she wasn’t bathed the entire time she was there. She’s not out of her mind and she wouldn’t refuse a shower, so I’m very upset to hear this. Beware if you take loved ones here. Apparently you have to beg for basic care.
- Cieara Louise ★★★★★ December 13, 2025
The therapy department at Medilodge is exceptional! The therapists are skilled, compassionate, and truly dedicated to each resident’s progress. They take the time to encourage, motivate, and treat everyone with respect and kindness. You can tell they genuinely care about improving quality of life.
- Angie Rafferty ★★★★★ October 24, 2025
The CNAs are very attentive to the residents. It is nice to be greeted with a smile when you walk into the building.
- L Purkey ★☆☆☆☆ October 3, 2025
Diahonest about billing lied to several times avoid this place if you can and now they claim they cant send a detailed bill after I talked to your admit they refused my request for detailed billing and then told me that the insurance was rejected and I owe everything they said was covered
- Frank Horn ★☆☆☆☆ October 1, 2025
Definitely stay away! Don't even know where to begin. Medilodge more concerned about filling the beds than caring for the patient. My mom was dying to leave and they kept saying "we are concerned about her care" when my mom sat on the toilet pulling the cord for someone to help her get off. Guess what? Nobody came, so she just went back to her bed by herself and continued doing this for the remainder of her stay. My family and I feel that Medilodge made sure they got my moms 20 days of Medicare used up before her release. Everything that was done there could have and will be done at her assisted living place, but they made sure they kept her for the full 20.<br><br>One last comment (there are many and I don't want to waste my time) was setting up a meeting with the lead therapist. Told her to make the time and we agreed. That time and day comes, guess what? She was nowhere to be found and everyone had no clue about the meeting. Confronted the therapist the next day and it was excuse after excuse. So many faults at this place and it looks like it is a franchise throughout Michigan. Stay away! Do your homework and go to a more reputable, caring rehab place for your loved ones.<br><br>To the owners, please don't waste your time with your automated responses about us contacting you. Not worth our time. Just want to let people know that they have options. DO YOUR HOMEWORK.
Frequently asked questions
- What is the overall CMS rating for Medilodge Of Gaylord?
- Medilodge Of Gaylord has an overall CMS rating of 2 out of 5 stars.
- How did Medilodge Of Gaylord score on health inspections?
- Medilodge Of Gaylord received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Medilodge Of Gaylord?
- Medilodge Of Gaylord has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Medilodge Of Gaylord have?
- Medilodge Of Gaylord has 96 certified beds.
- Does Medilodge Of Gaylord accept Medicare or Medicaid?
- Yes, Medilodge Of Gaylord accepts Medicare and Medicaid.
- Where is Medilodge Of Gaylord located?
- Medilodge Of Gaylord is located at 508 Random Lake, Gaylord, MI, 49735, Gaylord, Michigan.
- How can I contact Medilodge Of Gaylord?
- You can reach Medilodge Of Gaylord by phone at +1 989-732-3508.
Nearby facilities
- Munson Healthcare Otsego Memorial Hospital Ltcu 0.3 mi
825 North Center Street, Gaylord, MI, 49735
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.