Porter Hills Health Center

Porter Hills Health Center

Grand Rapids, Michigan

Address

3600 Fulton St E, Grand Rapids, MI, 49546

Phone

+1 616-949-4971

9.5 /10

Porter Hills Health Center Quality & Safety Report

Excellent

Inspections: 5★ (50%) Staffing: 5★ (25%) Quality: 4★ (25%)

CMS Official Overall: 5★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

1 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
1 below national median

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
5.25 hrs above national median
Registered nurse (RN)
1.00 hrs
Licensed practical nurse (LPN)
0.72 hrs
Certified nursing aide (CNA)
3.27 hrs

Quality rating trend

Overall rating improved from 4 to 5 stars over 18 data points.

Quality rating trend for Porter Hills Health Center 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility · Building
Capacity
39 certified beds · ~36 avg residents/day (93% occupancy)
Ownership
Non profit - Corporation
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Porter Hills Health Center is a non-profit, 39-bed skilled nursing facility located in Grand Rapids, Michigan. The center holds a 5-star overall rating from the Centers for Medicare & Medicaid Services (CMS), including 5-star ratings for both staffing and health inspections. Clinical performance is supported by a 4-star rating in quality measures.

Location

3600 Fulton St E, Grand Rapids, MI, 49546, Grand Rapids, MI

Frequently asked questions

What is the overall CMS rating for Porter Hills Health Center?
Porter Hills Health Center has an overall CMS rating of 5 out of 5 stars.
How did Porter Hills Health Center score on health inspections?
Porter Hills Health Center received a health inspection rating of 5 out of 5 stars from CMS.
What is the staffing rating for Porter Hills Health Center?
Porter Hills Health Center has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Porter Hills Health Center have?
Porter Hills Health Center has 39 certified beds.
Does Porter Hills Health Center accept Medicare or Medicaid?
Yes, Porter Hills Health Center accepts Medicare and Medicaid.
Where is Porter Hills Health Center located?
Porter Hills Health Center is located at 3600 Fulton St E, Grand Rapids, MI, 49546, Grand Rapids, Michigan.
How can I contact Porter Hills Health Center?
You can reach Porter Hills Health Center by phone at +1 616-949-4971.

Nearby facilities

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.