West Hickory Haven
Milford, Michigan
3310 W Commerce Rd, Milford, MI, 48380
West Hickory Haven Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $88,504
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.73 hrs
- Licensed practical nurse (LPN) 0.60 hrs
- Certified nursing aide (CNA) 2.82 hrs
- Physical therapy 0.03 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 101 certified beds · ~66 avg residents/day (66% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
West Hickory Haven is a 101-bed for-profit skilled nursing facility located in Milford, Michigan. The center holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, based on a 1-star health inspection rating and 3-star ratings for both staffing and quality measures. The facility is operated as a limited liability company and provides long-term care and rehabilitative services to the local community.
Location
3310 W Commerce Rd, Milford, MI, 48380, Milford, MI
Frequently asked questions
- What is the overall CMS rating for West Hickory Haven?
- West Hickory Haven has an overall CMS rating of 1 out of 5 stars.
- How did West Hickory Haven score on health inspections?
- West Hickory Haven received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for West Hickory Haven?
- West Hickory Haven has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does West Hickory Haven have?
- West Hickory Haven has 101 certified beds.
- Does West Hickory Haven accept Medicare or Medicaid?
- Yes, West Hickory Haven accepts Medicare and Medicaid.
- Where is West Hickory Haven located?
- West Hickory Haven is located at 3310 W Commerce Rd, Milford, MI, 48380, Milford, Michigan.
- How can I contact West Hickory Haven?
- You can reach West Hickory Haven by phone at +1 248-685-1400.
Nearby facilities
- Medilodge Of Milford 2.8 mi
555 Highland Ave, Milford, MI, 48381
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.