Heartwood

Heartwood

Crosby, Minnesota

Address

503 Heartwood Drive, Crosby, MN, 56441

Phone

+1 218-546-7000

8.0 /10

Heartwood Quality & Safety Report

Good

Inspections: 4★ (50%) Staffing: 4★ (25%) Quality: 4★ (25%)

CMS Official Overall: 4★ / 5

CMS data as of March 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

2 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
2 below national median

CMS data as of March 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
4.99 hrs above national median
Registered nurse (RN)
1.57 hrs
Licensed practical nurse (LPN)
0.35 hrs
Certified nursing aide (CNA)
2.69 hrs
Physical therapy
0.04 hrs

Quality rating trend

Overall rating declined from 5 to 4 stars over 18 data points.

Quality rating trend for Heartwood 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
54 certified beds · ~42 avg residents/day (78% occupancy)
Ownership
Non profit - Corporation
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Heartwood is a non-profit, 54-bed skilled nursing facility located in Crosby, Minnesota. The center maintains a 4-star overall rating from the Centers for Medicare & Medicaid Services, with consistent 4-star ratings across staffing, health inspections, and quality measures. The facility is operated as a corporate non-profit entity providing long-term care and rehabilitation services.

Location

503 Heartwood Drive, Crosby, MN, 56441, Crosby, MN

Frequently asked questions

What is the overall CMS rating for Heartwood?
Heartwood has an overall CMS rating of 4 out of 5 stars.
How did Heartwood score on health inspections?
Heartwood received a health inspection rating of 4 out of 5 stars from CMS.
What is the staffing rating for Heartwood?
Heartwood has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Heartwood have?
Heartwood has 54 certified beds.
Does Heartwood accept Medicare or Medicaid?
Yes, Heartwood accepts Medicare and Medicaid.
Where is Heartwood located?
Heartwood is located at 503 Heartwood Drive, Crosby, MN, 56441, Crosby, Minnesota.
How can I contact Heartwood?
You can reach Heartwood by phone at +1 218-546-7000.

More facilities in Minnesota

No facilities listed within the immediate area. Here are highly rated options elsewhere in Minnesota.

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.