Viewcrest Health Center
Duluth, Minnesota
3111 Church Street, Duluth, MN, 55811
Viewcrest Health Center Quality & Safety Report
Average
CMS Official Overall: 3★ / 5
CMS data as of March 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $60,781
CMS data as of March 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 1.04 hrs
- Licensed practical nurse (LPN) 0.33 hrs
- Certified nursing aide (CNA) 2.53 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating improved from 1 to 3 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 88 certified beds · ~83 avg residents/day (94% occupancy)
- Ownership
- Non profit - Church related
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Viewcrest Health Center is a non-profit, church-related skilled nursing facility in Duluth, Minnesota, featuring 88 licensed beds. The center holds a 3-star overall rating from the Centers for Medicare & Medicaid Services, supported by 4-star ratings in both staffing and quality measures. Its most recent health inspection resulted in a 3-star rating.
Recent reviews
- Nancy Teten ★☆☆☆☆ October 27, 2025
My elderly father spent the last 7 weeks of his life at Viewcrest this last August - September.<br>I will never recommend or use this facility again!<br>They did not give attention to his breathing, comfort, cleanliness of skin, or need for pain relief. Two examples were putting on a nebulizer but never plugging it in, and taking days to put a special mattress topper on his bed that was ordered in by hospice. (It just sat on the floor next to his bed) When questioned about these things blame was always given to someone else.<br>The staff made promises to us about his care but did not give it. My father suffered unnecessarily as a result.
- Maryanne Wright ★★★☆☆ August 10, 2023
I feel like this is not something I should have to post here but everything was great at 1st my dad loved it here. He passed away the way he wish. The staff was good and keeping me in the loop with me being out of state. But some of his personal items went missing. Im not getting may answers from staff. My dad passed away and I don't even have his wallet the one thing he carried on him daily. They can keep the money but his wallet and ID would had been nice to have as a grieving child. Very disappointing.
- B. B. ★★★★★ April 14, 2021
Thankful for facilities like this for our loved ones. Energetic staff. Would recommend. They were very helpful and supportive while my uncle was there.
- Nicole Price ★☆☆☆☆ April 14, 2021
Do no recommend putting your loved ones here. Poor resident care, rude administrative staff. It took months to get the care records asked for.
- Kelly Wait ★★★★★ April 8, 2021
My father stayed here for a short term visit. He was very impressed with the nursing department and the therapy department. His room was kept clean and organized. He also liked the food at this facility. I would recommend this facility for any loved ones seeking short or long term care. Also my father commented on how all of the staff were very friendly and caring.
Frequently asked questions
- What is the overall CMS rating for Viewcrest Health Center?
- Viewcrest Health Center has an overall CMS rating of 3 out of 5 stars.
- How did Viewcrest Health Center score on health inspections?
- Viewcrest Health Center received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Viewcrest Health Center?
- Viewcrest Health Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Viewcrest Health Center have?
- Viewcrest Health Center has 88 certified beds.
- Does Viewcrest Health Center accept Medicare or Medicaid?
- Yes, Viewcrest Health Center accepts Medicare and Medicaid.
- Where is Viewcrest Health Center located?
- Viewcrest Health Center is located at 3111 Church Street, Duluth, MN, 55811, Duluth, Minnesota.
- How can I contact Viewcrest Health Center?
- You can reach Viewcrest Health Center by phone at +1 218-727-8801.
More facilities in Minnesota
No facilities listed within the immediate area. Here are highly rated options elsewhere in Minnesota.
- St Williams Living Center Parkers Prairie · 5.0★
212 West Soo Street, Box 30, Parkers Prairie, MN, 56361
- Good Shepherd Lutheran Home Rushford · 5.0★
800 Home Street, Box 747, Rushford, MN, 55971
- Benedictine Living Community - Crookston Crookston · 4.8★
516 Walsh St, Crookston, 56716
- Benedictine Living Community-Winona Winona · 4.7★
1347 W Broadway St, Winona, 55987
- Meadows on Fairview Wyoming · 4.7★
25565 Fairview Ave, Wyoming, 55092
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.