Harris Hill Center, Genesis Healthcare
Concord, New Hampshire
20 Maitland Street, Concord, NH, 03301
Harris Hill Center, Genesis Healthcare Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $15,646
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.51 hrs
- Licensed practical nurse (LPN) 0.85 hrs
- Certified nursing aide (CNA) 1.96 hrs
- Physical therapy 0.07 hrs
Quality rating trend
Overall rating stable at 2 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 85 certified beds · ~78 avg residents/day (92% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Harris Hill Center is a for-profit, 85-bed skilled nursing facility operated by Genesis Healthcare in Concord, New Hampshire. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services, based on 2-star ratings for staffing and health inspections and a 3-star rating for quality measures.
Location
20 Maitland Street, Concord, NH, 03301, Concord, NH
Frequently asked questions
- What is the overall CMS rating for Harris Hill Center, Genesis Healthcare?
- Harris Hill Center, Genesis Healthcare has an overall CMS rating of 2 out of 5 stars.
- How did Harris Hill Center, Genesis Healthcare score on health inspections?
- Harris Hill Center, Genesis Healthcare received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Harris Hill Center, Genesis Healthcare?
- Harris Hill Center, Genesis Healthcare has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Harris Hill Center, Genesis Healthcare have?
- Harris Hill Center, Genesis Healthcare has 85 certified beds.
- Does Harris Hill Center, Genesis Healthcare accept Medicare or Medicaid?
- Yes, Harris Hill Center, Genesis Healthcare accepts Medicare and Medicaid.
- Where is Harris Hill Center, Genesis Healthcare located?
- Harris Hill Center, Genesis Healthcare is located at 20 Maitland Street, Concord, NH, 03301, Concord, New Hampshire.
- How can I contact Harris Hill Center, Genesis Healthcare?
- You can reach Harris Hill Center, Genesis Healthcare by phone at +1 603-224-1319.
Nearby facilities
- Presidential Oaks 1.1 mi
200 Pleasant Street, Concord, NH, 03301
- Pleasant View Center 1.3 mi
239 Pleasant Street, Concord, NH, 03301
- Havenwood-Heritage Heights 2.3 mi
33 Christian Avenue, Concord, NH, 03301
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.