Complete Care At Prospect Heights Llc
Hackensack, New Jersey
336 Prospect Ave, Hackensack, NJ, 07601
Complete Care At Prospect Heights Llc Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $118,483
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.69 hrs
- Licensed practical nurse (LPN) 1.08 hrs
- Certified nursing aide (CNA) 1.44 hrs
- Physical therapy 0.18 hrs
Quality rating trend
Overall rating declined from 4 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 196 certified beds · ~120 avg residents/day (61% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Complete Care at Prospect Heights LLC is a 196-bed, for-profit skilled nursing facility located in Hackensack, New Jersey. The center holds a 2-star overall rating from CMS, reflecting a 5-star rating in quality measures alongside a 2-star staffing rating and a 1-star health inspection rating. It operates as a limited liability company providing long-term care and rehabilitation services.
Location
336 Prospect Ave, Hackensack, NJ, 07601, Hackensack, NJ
Frequently asked questions
- What is the overall CMS rating for Complete Care At Prospect Heights Llc?
- Complete Care At Prospect Heights Llc has an overall CMS rating of 2 out of 5 stars.
- How did Complete Care At Prospect Heights Llc score on health inspections?
- Complete Care At Prospect Heights Llc received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Complete Care At Prospect Heights Llc?
- Complete Care At Prospect Heights Llc has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Complete Care At Prospect Heights Llc have?
- Complete Care At Prospect Heights Llc has 196 certified beds.
- Does Complete Care At Prospect Heights Llc accept Medicare or Medicaid?
- Yes, Complete Care At Prospect Heights Llc accepts Medicare and Medicaid.
- Where is Complete Care At Prospect Heights Llc located?
- Complete Care At Prospect Heights Llc is located at 336 Prospect Ave, Hackensack, NJ, 07601, Hackensack, New Jersey.
- How can I contact Complete Care At Prospect Heights Llc?
- You can reach Complete Care At Prospect Heights Llc by phone at +1 201-678-1800.
Nearby facilities
- Careone At Wellington 0.6 mi
301 Union Street, Hackensack, NJ, 07601
- Complete Care At Regent Llc 1.0 mi
50 Polifly Road, Hackensack, NJ, 07601
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.