Western New York State Veterans Home
Batavia, New York
220 Richmond Avenue, Batavia, NY, 14020
Western New York State Veterans Home Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.64 hrs
- Licensed practical nurse (LPN) 0.75 hrs
- Certified nursing aide (CNA) 2.13 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 126 certified beds · ~125 avg residents/day (99% occupancy)
- Ownership
- Government - State
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
The Western New York State Veterans Home is a state-owned, 126-bed skilled nursing facility located in Batavia, New York. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by 5-star ratings in both health inspections and quality measures. The facility currently maintains a 3-star rating for its staffing levels.
Location
220 Richmond Avenue, Batavia, NY, 14020, Batavia, NY
Frequently asked questions
- What is the overall CMS rating for Western New York State Veterans Home?
- Western New York State Veterans Home has an overall CMS rating of 5 out of 5 stars.
- How did Western New York State Veterans Home score on health inspections?
- Western New York State Veterans Home received a health inspection rating of 5 out of 5 stars from CMS.
- What is the staffing rating for Western New York State Veterans Home?
- Western New York State Veterans Home has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Western New York State Veterans Home have?
- Western New York State Veterans Home has 126 certified beds.
- Does Western New York State Veterans Home accept Medicare or Medicaid?
- Yes, Western New York State Veterans Home accepts Medicare and Medicaid.
- Where is Western New York State Veterans Home located?
- Western New York State Veterans Home is located at 220 Richmond Avenue, Batavia, NY, 14020, Batavia, New York.
- How can I contact Western New York State Veterans Home?
- You can reach Western New York State Veterans Home by phone at +1 585-345-2076.
Nearby facilities
- The Grand Rehabilitation And Nursing At Batavia 0.7 mi
257 State St, Batavia, NY, 14020
- Premier Genesee Center For Nrsg And Rehabilitation 1.1 mi
278 Bank Street, Batavia, NY, 14020
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.