Ontario Center For Rehabilitation And Healthcare

Ontario Center For Rehabilitation And Healthcare

Canandaigua, New York

Special Focus Facility: CMS has identified this facility as having a history of serious quality issues.
Abuse icon: CMS has cited this facility for abuse in the past two reporting cycles.
Address

3062 County Complex Drive, Canandaigua, NY, 14424

Phone

+1 585-396-4345

0.0 /10

Ontario Center For Rehabilitation And Healthcare Quality & Safety Report

Poor

Inspections: 1★ (50%) Staffing: 1★ (25%) Quality: 2★ (25%)

CMS Official Overall: 1★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$117,878 fines 15 health deficiencies Abuse citation Special Focus Facility

Safety & Inspections

Health deficiencies
National median: 7
15 above national median
Total federal penalties
$117,878
Special Focus Facility
CMS has identified this facility as having a sustained record of serious quality issues. SFF facilities are inspected twice as often as standard facilities.
Abuse citation
CMS has cited this facility for abuse in one of the two most recent reporting cycles.

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
3.26 hrs below national median
Registered nurse (RN)
0.38 hrs
Licensed practical nurse (LPN)
0.81 hrs
Certified nursing aide (CNA)
1.89 hrs
Physical therapy
0.11 hrs

Quality rating trend

Overall rating stable at 1 stars across 18 data points.

Quality rating trend for Ontario Center For Rehabilitation And Healthcare 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility · Building
Capacity
98 certified beds · ~94 avg residents/day (96% occupancy)
Ownership
For profit - Limited Liability company
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Ontario Center for Rehabilitation and Healthcare is a 98-bed, for-profit skilled nursing facility located in Canandaigua, New York. The center holds a 1-star overall rating from the Centers for Medicare & Medicaid Services, reflecting 1-star ratings in both staffing and health inspections. Clinical quality measures at the facility are currently rated at 2 out of 5 stars.

Location

3062 County Complex Drive, Canandaigua, NY, 14424, Canandaigua, NY

Frequently asked questions

What is the overall CMS rating for Ontario Center For Rehabilitation And Healthcare?
Ontario Center For Rehabilitation And Healthcare has an overall CMS rating of 1 out of 5 stars.
How did Ontario Center For Rehabilitation And Healthcare score on health inspections?
Ontario Center For Rehabilitation And Healthcare received a health inspection rating of 1 out of 5 stars from CMS.
What is the staffing rating for Ontario Center For Rehabilitation And Healthcare?
Ontario Center For Rehabilitation And Healthcare has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Ontario Center For Rehabilitation And Healthcare have?
Ontario Center For Rehabilitation And Healthcare has 98 certified beds.
Does Ontario Center For Rehabilitation And Healthcare accept Medicare or Medicaid?
Yes, Ontario Center For Rehabilitation And Healthcare accepts Medicare and Medicaid.
Where is Ontario Center For Rehabilitation And Healthcare located?
Ontario Center For Rehabilitation And Healthcare is located at 3062 County Complex Drive, Canandaigua, NY, 14424, Canandaigua, New York.
How can I contact Ontario Center For Rehabilitation And Healthcare?
You can reach Ontario Center For Rehabilitation And Healthcare by phone at +1 585-396-4345.

Nearby facilities

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.