Aurelia Osborn Fox Memorial Hospital
Oneonta, New York
One Norton Avenue, Oneonta, NY, 13820
Aurelia Osborn Fox Memorial Hospital Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.81 hrs
- Licensed practical nurse (LPN) 0.78 hrs
- Certified nursing aide (CNA) 2.20 hrs
- Physical therapy 0.11 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · General hospital · Adult day care center · Emergency care physician
- Capacity
- 131 certified beds · ~101 avg residents/day (77% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Aurelia Osborn Fox Memorial Hospital is a non-profit, corporate-owned skilled nursing facility in Oneonta, New York, featuring 131 beds. According to CMS data, the facility holds a 1-star overall rating, derived from a 1-star health inspection score, 3-star quality measure rating, and 4-star staffing level.
Location
One Norton Avenue, Oneonta, NY, 13820, Oneonta, NY
Recent reviews
- Susan K. F. ★★★★☆ December 26, 2025
12/26/2025- I am writing this review at the request of my 38 y/o daughter who is on her way being transferred to a bigger hospital. She had surgery on her right knee 1 week and 1 day ago. This morning she woke up suddenly feeling very ill. She called for an ambulance and was taken directly to AO Fox Hosp. She has been in the ER the entire day almost 8 hrs. She was treated WONDERFULLY, kept informed, had multiple tests and was moved to different sections on the dept. Each employee treated her with kindness and respect and kept her well informed. She would especially like to give a shout out to: Dr. Pepper, RN (travel) Larissa, and ER tech Jericca. They took wonderful care of her and made her feel very cared about. No one who has to go to an ER should be looking to be treated as if they are the only one there. It's a very tough environment and I can assure people that the life and death decisions are heart breaking. My family and I HIGHLY recommend the AO Fox Hosp Emergency room !
- Nikki A ★★★★★ November 20, 2025
I'd like to give a shout out and big thank-you to Maggie in radiology at AO Fox Oneonta for sorting out a coding mess that nearly prevented me from being able to have a follow up ultrasound after breast cancer and surgery for same in 2021. Last March I had an ultrasound booked at AOFOX Oneonta as a follow up for breast cancer that was discovered on a mammogram at same location in 2021 and for which I had major surgery in Kingston. My PA at the Cobleskill Bassett clinic had put the code in wrong and I was told it would cost $1900 and that medicare wouldn't cover it. Thankfully, though it took MUCH patience Maggie got the code issue sorted out and then assigned me to tech Cassie who was by far and away the best US technician (read efficient, professional and did not cause pain the way previous ones elsewhere sometimes had done). It took an hour to resolve the billing issue and much patience on the part of Maggie who resolved not to take her lunch break until I was sorted out. It was an emotional time of course as cancer victims know - the follow ups - and Maggie and Cassie were both wonderfully empathetic and saw me through it all. THANK-YOU.
- Saige steele iluvmusic ★☆☆☆☆ November 12, 2025
I came around midnight and a doctor shamed me for not being able to see a dentist. He assumed I wasn’t trying to even though I’ve called the place. They won’t make any more time for me that’s reasonable other than five months from now so I got a referral and I’m now trying to see what surgeon or what places that’s for because it’s not specific. Usually, I don’t even have access to reliable transportation and it’s very hard to find a place in this area that accepts my insurance and new patients. I am a full-time college student and I have two part-time jobs. I’m trying the best I can to get the situation under control. It’s difficult. I keep getting reinfected in between that. I already feel bad about myself and the situation for not being able to resolve it. Never judge somebody until you know their situation.
- Wanda D'Orta ★★★☆☆ October 15, 2025
I would like to start on a positive note. Everyone there everyone there was kind and cooperative and listening and appeared to be caring. However when it came to actual care there was hardly any there. Numerous staff apologized to me for how long it was taking to treat me. I came in with minor symptoms compared to other people so I accepted it. However after 6 hours of being in the emergency room and no one even taking the urine off of my table to check my urine or put an IV in me to rehydrate me because I as a nurse personally know that you will check the urine and blood before you do anything else. They never checked my urine they did put a port in me to draw blood and in case they have to hook me up to an IV however they never rehydrated me so the whole time I was there I got no treatment except I did get a CAT scan and even that I should have been put on an IV to help flush out the chemicals from that procedure. I was told when I got home to drink lots of water to help flush out the chemicals but in my opinion my professional opinion I should have been put on IV as a matter of fact a few more people should have been on some sort of hydration of some sort but they did not even offer me a glass of water. I ended up pulling out the port myself and walking out. The staff was wonderfully nice and kind they had an excellent bedside manner however that does not mean you're going to get excellent treatment.
- Nancy Jacques ★★★★★ October 13, 2025
I had a total left hip replacement done on Aug. 28, 2025. I had the best experience & care while I was at A.O. Fox Hospital. The Nurses, anesthesiologist and Dr. Mills were amazing. Also the Nurses & the PT girls took very good care of me after my Surgery.Thank you to all of you! I’m still doing PT an doing very well. No more pain! Thank you Nancy Jacques 🙏🏻
Frequently asked questions
- What is the overall CMS rating for Aurelia Osborn Fox Memorial Hospital?
- Aurelia Osborn Fox Memorial Hospital has an overall CMS rating of 1 out of 5 stars.
- How did Aurelia Osborn Fox Memorial Hospital score on health inspections?
- Aurelia Osborn Fox Memorial Hospital received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Aurelia Osborn Fox Memorial Hospital?
- Aurelia Osborn Fox Memorial Hospital has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Aurelia Osborn Fox Memorial Hospital have?
- Aurelia Osborn Fox Memorial Hospital has 131 certified beds.
- Does Aurelia Osborn Fox Memorial Hospital accept Medicare or Medicaid?
- Yes, Aurelia Osborn Fox Memorial Hospital accepts Medicare and Medicaid.
- Where is Aurelia Osborn Fox Memorial Hospital located?
- Aurelia Osborn Fox Memorial Hospital is located at One Norton Avenue, Oneonta, NY, 13820, Oneonta, New York.
- How can I contact Aurelia Osborn Fox Memorial Hospital?
- You can reach Aurelia Osborn Fox Memorial Hospital by phone at +1 607-431-5980.
Nearby facilities
- Chestnut Park Rehabilitation And Nursing Center 1.7 mi
330 Chestnut Street, Oneonta, NY, 13820
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
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Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.