Monroe Community Hospital
Rochester, New York
435 East Henrietta Road, Rochester, NY, 14620
Monroe Community Hospital Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.44 hrs
- Licensed practical nurse (LPN) 1.17 hrs
- Certified nursing aide (CNA) 2.52 hrs
- Physical therapy 0.08 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 566 certified beds · ~393 avg residents/day (69% occupancy)
- Ownership
- Government - County
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Monroe Community Hospital is a 566-bed, county-owned skilled nursing facility located in Rochester, New York. The facility holds a 1-star overall rating from the Centers for Medicare & Medicaid Services (CMS), reflecting a 1-star health inspection rating and a 3-star staffing rating. Despite these assessments, the facility maintains a 4-star rating for its clinical quality measures.
Location
435 East Henrietta Road, Rochester, NY, 14620, Rochester, NY
Frequently asked questions
- What is the overall CMS rating for Monroe Community Hospital?
- Monroe Community Hospital has an overall CMS rating of 1 out of 5 stars.
- How did Monroe Community Hospital score on health inspections?
- Monroe Community Hospital received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Monroe Community Hospital?
- Monroe Community Hospital has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Monroe Community Hospital have?
- Monroe Community Hospital has 566 certified beds.
- Does Monroe Community Hospital accept Medicare or Medicaid?
- Yes, Monroe Community Hospital accepts Medicare and Medicaid.
- Where is Monroe Community Hospital located?
- Monroe Community Hospital is located at 435 East Henrietta Road, Rochester, NY, 14620, Rochester, New York.
- How can I contact Monroe Community Hospital?
- You can reach Monroe Community Hospital by phone at +1 585-760-6500.
Nearby facilities
- Woodside Manor Nursing Home Inc 1.0 mi
2425 Clinton Avenue South, Rochester, NY, 14618
- The Hurlbut 1.1 mi
1177 East Henrietta Road, Rochester, NY, 14623
- The Highlands At Brighton 1.2 mi
5901 Lac De Ville Boulevard, Rochester, NY, 14618
- St. John'S Health Care Corporation 1.3 mi
150 Highland Avenue, Rochester, NY, 14620
- The Brightonian, Inc 1.8 mi
1919 Elmwood Avenue, Rochester, NY, 14620
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.