Upstate University Hosp At Community General T C U
Syracuse, New York
4900 Broad Road, Syracuse, NY, 13215
Upstate University Hosp At Community General T C U Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 6.22 hrs
- Licensed practical nurse (LPN) 2.11 hrs
- Physical therapy 0.36 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 20 certified beds · ~16 avg residents/day (80% occupancy)
- Ownership
- Government - State
- Payment accepted
- Medicare (Medicare)
About
Upstate University Hospital at Community General TCU is a 20-bed, state-owned transitional care unit located in Syracuse, New York. The facility holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, supported by 5-star ratings in both staffing and health inspections. Clinical care is further categorized by a 4-star rating in quality measures.
Location
4900 Broad Road, Syracuse, NY, 13215, Syracuse, NY
Frequently asked questions
- What is the overall CMS rating for Upstate University Hosp At Community General T C U?
- Upstate University Hosp At Community General T C U has an overall CMS rating of 5 out of 5 stars.
- How did Upstate University Hosp At Community General T C U score on health inspections?
- Upstate University Hosp At Community General T C U received a health inspection rating of 5 out of 5 stars from CMS.
- What is the staffing rating for Upstate University Hosp At Community General T C U?
- Upstate University Hosp At Community General T C U has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Upstate University Hosp At Community General T C U have?
- Upstate University Hosp At Community General T C U has 20 certified beds.
- Does Upstate University Hosp At Community General T C U accept Medicare or Medicaid?
- Yes, Upstate University Hosp At Community General T C U accepts Medicare.
- Where is Upstate University Hosp At Community General T C U located?
- Upstate University Hosp At Community General T C U is located at 4900 Broad Road, Syracuse, NY, 13215, Syracuse, New York.
- How can I contact Upstate University Hosp At Community General T C U?
- You can reach Upstate University Hosp At Community General T C U by phone at +1 315-492-5786.
Nearby facilities
- Van Duyn Center For Rehabilitation And Nursing 0.3 mi
5075 West Seneca Turnpike, Syracuse, NY, 13215
- Loretto Health And Rehabilitation Center 1.7 mi
700 East Brighton Avenue, Syracuse, NY, 13205
- St Camillus Residential Health Care Facility 2.5 mi
813 Fay Road, Syracuse, NY, 13219
- Bishop Rehabilitation And Nursing Center 3.8 mi
918 James Street, Syracuse, NY, 13203
- Jewish Home Of Central New York 5.2 mi
4101 E Genesee St, Syracuse, NY, 13214
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.