Willow Point Rehabilitation And Nursing Center

Safety & Inspections

Health deficiencies

National median: 7

6 below national median

Total federal penalties

$241,946

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.40 hrs near national median

Registered nurse (RN)

0.45 hrs

Licensed practical nurse (LPN)

1.32 hrs

Certified nursing aide (CNA)

2.51 hrs

Physical therapy

0.07 hrs

Quality rating trend

Overall rating stable at 1 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Nursing home

Capacity

300 certified beds · ~250 avg residents/day (83% occupancy)

Ownership

Government - County

Payment accepted

Medicare Medicaid (Medicare and Medicaid)

About

Willow Point Rehabilitation and Nursing Center is a 300-bed county-owned facility located in Vestal, New York. Based on Centers for Medicare & Medicaid Services data, the center holds a one-star overall rating, reflecting a one-star health inspection rating and a two-star rating for quality measures. The facility maintains a three-star rating for its staffing levels.

Location

3700 Old Vestal Road, Vestal, NY, 13850, Vestal, NY

Recent reviews

• Brenda LaBarre ★★★★★ February 20, 2026

  They took wonderful care of my mother. Treat her just like family. I am very grateful and thankful for all They kindness.

• Dale Snyder ★★★★☆ July 5, 2025

  I was impressed with the way this place looks inside<br>Very clean, friendly staff.

• Karen “Living life” ★★☆☆☆ January 13, 2025

  Well where do I begin my mom was in willow point nursing home rehab over the holidays and her phone in her room wasn't working I had family members who are out of town as well family members who are in town trying to reach her for the holidays i called the supervisor and asked her could she go on the floor and check my mom phone when it was clear from the immediate attitude we were bothering her when all we wanted for her to do was go on the floor and just check the phone so our mom can talk to her family for the holidays never got any feedback or really don't even know if the supervisor ever checked.Another problem is that they are so under staffed the residents are waiting 20 minutes to a half hour to use the bathroom with the button pushed, forcing residents to have accidents on themselves leaving them feeling more ashamed and depressed, also the clothes situation how do you lose clothes that's labeled with resident name on it when asked about it , very non caring we're not sure hopefully they show up, also the 1st 3 days of my mom being there my mom was in bed with pajamas on, I lost it and everyone was told,I want my mom up and dressed everyday especially if she's there for rehab all in a nutshell I will not recommend willow point my experience was not good.

• Sh 88 ★★☆☆☆ April 11, 2023

  The rehab part of the willow point is nice and clean and most of the staff there is very caring, cheerful, and supportive. The nursing side on the other hand is filthy, Corridors and resident bathrooms are always smelling. Social workers are rude and Uncooperative. Aides are nice, nurses, not so much.

• Kathleen Mullen ★★★★★ August 6, 2022

  Wonderful long term staff that CARES.

Frequently asked questions

What is the overall CMS rating for Willow Point Rehabilitation And Nursing Center?

Willow Point Rehabilitation And Nursing Center has an overall CMS rating of 1 out of 5 stars.

How did Willow Point Rehabilitation And Nursing Center score on health inspections?

Willow Point Rehabilitation And Nursing Center received a health inspection rating of 1 out of 5 stars from CMS.

What is the staffing rating for Willow Point Rehabilitation And Nursing Center?

Willow Point Rehabilitation And Nursing Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Willow Point Rehabilitation And Nursing Center have?

Willow Point Rehabilitation And Nursing Center has 300 certified beds.

Does Willow Point Rehabilitation And Nursing Center accept Medicare or Medicaid?

Yes, Willow Point Rehabilitation And Nursing Center accepts Medicare and Medicaid.

Where is Willow Point Rehabilitation And Nursing Center located?

Willow Point Rehabilitation And Nursing Center is located at 3700 Old Vestal Road, Vestal, NY, 13850, Vestal, New York.

How can I contact Willow Point Rehabilitation And Nursing Center?

You can reach Willow Point Rehabilitation And Nursing Center by phone at +1 607-763-4400.

Nearby facilities

• Vestal Park Rehabilitation And Nursing Center 3.8 mi

  1501 Route 26 South,, Vestal, NY, 13850