Helen Hayes Hospital T C U
West Haverstraw, New York
51 N Route 9w, West Haverstraw, NY, 10993
Helen Hayes Hospital T C U Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 3.32 hrs
- Licensed practical nurse (LPN) 0.09 hrs
- Certified nursing aide (CNA) 3.20 hrs
- Physical therapy 0.89 hrs
Quality rating trend
Overall rating stable at 5 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Physical rehabilitation center · Specialized hospital
- Capacity
- 24 certified beds · ~22 avg residents/day (90% occupancy)
- Ownership
- Government - State
- Payment accepted
- Medicare (Medicare)
About
The Helen Hayes Hospital Transitional Care Unit is a 24-bed state-owned skilled nursing facility located in West Haverstraw, New York. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, with top-tier marks across staffing, health inspections, and quality measures. The facility provides sub-acute rehabilitation and nursing care within the larger hospital complex.
Location
51 N Route 9w, West Haverstraw, NY, 10993, West Haverstraw, NY
Recent reviews
- Carol ellis ★★★★★ December 26, 2025
It’s never wonderful to end up needing to be in a place like Helen Hayes, but when you need therapy to get back to life this is the place to be. The staff makes everything a little lighter. They truly care and want the best for you. They help to preserve your dignity and understand how vulnerable you feel. You reach a little higher, try harder and celebrate your accomplishments. I can’t thank them enough.
- Kari Vargas ★★★★★ November 18, 2025
I received PT on my right knee for about a month with Marla and she was just the best! So caring and def knows what she’s doing. Knee feels so much better. Thanks Marla!
- Thomas Skulan ★★★★★ November 5, 2025
I was fortunate to be transferred here for treatment. The care was exceptional and all the nurses, aids, custodial and therapy staff were wonderful, caring people. If you need PT or OT, you cannot find any better thank here!
- Lisa Sela ★★★★☆ September 18, 2025
I love ❤️ doctor Seliger he's the best doctor! I wanted to pay a bill had statement with me however things have changed since I worked there you can no longer pay at registration, therefore it will be mailed I'm not walking all over hospital to pay. It was great seeing some familer faces in the halls. I am headed back to physical therapy with the best therapist ever Beth.
- David Frisino ★★★★★ August 20, 2025
The staff was exceptional from bottom to the top. I owe them my life. Thank you all!!!
Frequently asked questions
- What is the overall CMS rating for Helen Hayes Hospital T C U?
- Helen Hayes Hospital T C U has an overall CMS rating of 5 out of 5 stars.
- How did Helen Hayes Hospital T C U score on health inspections?
- Helen Hayes Hospital T C U received a health inspection rating of 5 out of 5 stars from CMS.
- What is the staffing rating for Helen Hayes Hospital T C U?
- Helen Hayes Hospital T C U has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Helen Hayes Hospital T C U have?
- Helen Hayes Hospital T C U has 24 certified beds.
- Does Helen Hayes Hospital T C U accept Medicare or Medicaid?
- Yes, Helen Hayes Hospital T C U accepts Medicare.
- Where is Helen Hayes Hospital T C U located?
- Helen Hayes Hospital T C U is located at 51 N Route 9w, West Haverstraw, NY, 10993, West Haverstraw, New York.
- How can I contact Helen Hayes Hospital T C U?
- You can reach Helen Hayes Hospital T C U by phone at +1 845-786-4000.
Nearby facilities
- Helen Hayes Hospital R H C F 0.7 mi
51 N Rt 9w, West Haverstraw, NY, 10993
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.