Pavilion Health Center At Brightmore
Charlotte, North Carolina
10011 Providence Road West, Charlotte, NC, 28277
Pavilion Health Center At Brightmore Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $86,450
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.48 hrs
- Licensed practical nurse (LPN) 0.98 hrs
- Certified nursing aide (CNA) 2.00 hrs
- Physical therapy 0.09 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility
- Capacity
- 108 certified beds · ~96 avg residents/day (89% occupancy)
- Ownership
- For profit - Limited Liability company
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Pavilion Health Center at Brightmore is a 108-bed for-profit skilled nursing facility located in Charlotte, North Carolina. The center holds a 2-star overall rating from the Centers for Medicare & Medicaid Services (CMS), with a 3-star rating for staffing and 2-star ratings for both health inspections and quality measures. The facility is operated as a limited liability company and provides long-term care and rehabilitation services.
Location
10011 Providence Road West, Charlotte, NC, 28277, Charlotte, NC
Frequently asked questions
- What is the overall CMS rating for Pavilion Health Center At Brightmore?
- Pavilion Health Center At Brightmore has an overall CMS rating of 2 out of 5 stars.
- How did Pavilion Health Center At Brightmore score on health inspections?
- Pavilion Health Center At Brightmore received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Pavilion Health Center At Brightmore?
- Pavilion Health Center At Brightmore has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Pavilion Health Center At Brightmore have?
- Pavilion Health Center At Brightmore has 108 certified beds.
- Does Pavilion Health Center At Brightmore accept Medicare or Medicaid?
- Yes, Pavilion Health Center At Brightmore accepts Medicare and Medicaid.
- Where is Pavilion Health Center At Brightmore located?
- Pavilion Health Center At Brightmore is located at 10011 Providence Road West, Charlotte, NC, 28277, Charlotte, North Carolina.
- How can I contact Pavilion Health Center At Brightmore?
- You can reach Pavilion Health Center At Brightmore by phone at +1 980-245-8500.
Nearby facilities
- The Stewart Health Center 7.1 mi
6920 Marching Duck Drive, Charlotte, NC, 28210
- Brookdale Carriage Club Providence 7.3 mi
5804 Old Providence Road, Charlotte, NC, 28226
- Sharon Towers 7.4 mi
5100 Sharon Road, Charlotte, NC, 28210
- Sardis Oaks 8.8 mi
5151 Sardis Road, Charlotte, NC, 28270
- Mecklenburg Heath And Rehabilitation 9.3 mi
2415 Sandy Porter Road, Charlotte, NC, 28273
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.