Cypress Glen Retirement Community

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing

National median: 4.12 hrs

4.65 hrs above national median

Registered nurse (RN)

0.98 hrs

Licensed practical nurse (LPN)

0.63 hrs

Certified nursing aide (CNA)

3.50 hrs

Physical therapy

0.53 hrs

Quality rating trend

Overall rating stable at 5 stars across 18 data points.

Facility profile

Type

Skilled Nursing Facility · Retirement community · Assisted living facility · Nursing home

Capacity

6 certified beds · ~3 avg residents/day (42% occupancy)

Ownership

Non profit - Corporation

Payment accepted

Medicare (Medicare)

About

Cypress Glen Retirement Community is a non-profit, 6-bed skilled nursing facility located in Greenville, North Carolina. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, with top scores in staffing, health inspections, and quality measures. The facility is operated as a corporate non-profit entity providing long-term care and medical services.

Location

1000 Hickory Street, Greenville, NC, 27858, Greenville, NC

Recent reviews

• Pell Foster ★★★★★ February 2, 2026

  Several years ago, a good friend moved to Cypress Glen. He contacted us to say that we needed to move to Cypress as we did not have children and we would need help as we aged. So we visited and it was a good visit. We were pleased with the welcoming atmosphere, the friendly residents, and a staff that was caring and knowledgeable. After a few more visits we decided to put our name on the wait list. We chose to move into the new Independent Living building which was to be constructed. We chose our apartment plan, met with staff to choose the fixtures to be installed. We do not have a long wait now! Making this move will be difficult but with the help of Jeny Martin and Elizabeth Jenkins, we are feeling at ease as we transition to a life plan community.

• Jasmine ★☆☆☆☆ January 14, 2026

  I am very disappointed in this facility when I was there I’ve seen other residents being treated terribly mom always complains about the food and how some days she doesn’t get feed, also I’ve tried to speak to Brent the head dietary aide coordinator about different food options he never answers the phone or emails and when he does he is very rude, cypress glen is not the facility to take your loved ones to.

• Glyn Young ★★★★★ July 23, 2025

  Great place to live. The staff are all about customer service and the community is welcoming! The marketing department does everything possible to make your move-in experience smooth. There are a variety of activities from entertainment to wellness.

• Randy Osburn ★★★★★ July 12, 2025

  Jeny Martin and the Leadership Team at Cypress; Just a quick note to thank you all so much for your help with moving Mom into assisted living. We’ve been incredibly impressed by everyone’s grace, kindness, and helpful attitude throughout the process. The care team’s attention to detail and the smooth coordination during her rehab and transition were truly impressive. It gave us great comfort knowing she was in such capable and compassionate hands. Also, as a retired engineer with a background in construction, just wanted to say—you’re doing a great job managing the challenges that come with ongoing construction. It’s clear that the team is thoughtfully planning each phase with care, keeping residents’ daily routines and comfort in mind. We know how disruptive construction can feel to folks, especially in a residential setting. It’s messy, it’s noisy, and it can be unsettling. But, we can tell that both the maintenance and leadership teams are working hard to minimize those impacts and keep everything running smoothly. The end result will be well worth it, and we're confident the improvements will be a wonderful benefit to the Cypress community. Keep up the great work!

• John ★★★★★ June 2, 2025

  Very nice place. Good staff. Highly recommend.

Frequently asked questions

What is the overall CMS rating for Cypress Glen Retirement Community?

Cypress Glen Retirement Community has an overall CMS rating of 5 out of 5 stars.

How did Cypress Glen Retirement Community score on health inspections?

Cypress Glen Retirement Community received a health inspection rating of 5 out of 5 stars from CMS.

What is the staffing rating for Cypress Glen Retirement Community?

Cypress Glen Retirement Community has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.

How many beds does Cypress Glen Retirement Community have?

Cypress Glen Retirement Community has 6 certified beds.

Does Cypress Glen Retirement Community accept Medicare or Medicaid?

Yes, Cypress Glen Retirement Community accepts Medicare.

Where is Cypress Glen Retirement Community located?

Cypress Glen Retirement Community is located at 1000 Hickory Street, Greenville, NC, 27858, Greenville, North Carolina.

How can I contact Cypress Glen Retirement Community?

You can reach Cypress Glen Retirement Community by phone at +1 252-830-0036.

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