Willowbrooke Court Sc Ctr At Matthews Glen

Willowbrooke Court Sc Ctr At Matthews Glen

Matthews, North Carolina

Address

740 Pavilion View Drive, Matthews, NC, 28105

Phone

+1 704-845-6220

9.0 /10

Willowbrooke Court Sc Ctr At Matthews Glen Quality & Safety Report

Excellent

Inspections: 4★ (50%) Staffing: 5★ (25%) Quality: 5★ (25%)

CMS Official Overall: 5★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

3 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
3 below national median

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
5.51 hrs above national median
Registered nurse (RN)
1.17 hrs
Licensed practical nurse (LPN)
1.08 hrs
Certified nursing aide (CNA)
2.83 hrs
Physical therapy
1.95 hrs

Quality rating trend

Overall rating stable at 5 stars across 18 data points.

Quality rating trend for Willowbrooke Court Sc Ctr At Matthews Glen 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility · Building
Capacity
15 certified beds · ~8 avg residents/day (55% occupancy)
Ownership
Non profit - Corporation
Payment accepted
Medicare (Medicare)

About

Willowbrooke Court Skilled Nursing Center at Matthews Glen is a non-profit, corporate-owned facility in Matthews, North Carolina, featuring 15 beds. It holds a five-star overall rating from the Centers for Medicare & Medicaid Services, supported by five-star ratings in staffing and quality measures. The facility also maintains a four-star rating for its health inspections.

Location

740 Pavilion View Drive, Matthews, NC, 28105, Matthews, NC

Frequently asked questions

What is the overall CMS rating for Willowbrooke Court Sc Ctr At Matthews Glen?
Willowbrooke Court Sc Ctr At Matthews Glen has an overall CMS rating of 5 out of 5 stars.
How did Willowbrooke Court Sc Ctr At Matthews Glen score on health inspections?
Willowbrooke Court Sc Ctr At Matthews Glen received a health inspection rating of 4 out of 5 stars from CMS.
What is the staffing rating for Willowbrooke Court Sc Ctr At Matthews Glen?
Willowbrooke Court Sc Ctr At Matthews Glen has a staffing rating of 5 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Willowbrooke Court Sc Ctr At Matthews Glen have?
Willowbrooke Court Sc Ctr At Matthews Glen has 15 certified beds.
Does Willowbrooke Court Sc Ctr At Matthews Glen accept Medicare or Medicaid?
Yes, Willowbrooke Court Sc Ctr At Matthews Glen accepts Medicare.
Where is Willowbrooke Court Sc Ctr At Matthews Glen located?
Willowbrooke Court Sc Ctr At Matthews Glen is located at 740 Pavilion View Drive, Matthews, NC, 28105, Matthews, North Carolina.
How can I contact Willowbrooke Court Sc Ctr At Matthews Glen?
You can reach Willowbrooke Court Sc Ctr At Matthews Glen by phone at +1 704-845-6220.

Nearby facilities

About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.