Jesse Helms Nursing Center
Monroe, North Carolina
1411 Dove Street, Monroe, NC, 28111
Jesse Helms Nursing Center Quality & Safety Report
Excellent
CMS Official Overall: 5★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.50 hrs
- Licensed practical nurse (LPN) 1.23 hrs
- Certified nursing aide (CNA) 2.09 hrs
- Physical therapy 0.10 hrs
Quality rating trend
Overall rating improved from 4 to 5 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 70 certified beds · ~63 avg residents/day (89% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Jesse Helms Nursing Center is a non-profit, 70-bed skilled nursing facility located in Monroe, North Carolina. It holds a 5-star overall rating from the Centers for Medicare & Medicaid Services, based on a 5-star health inspection rating and 4-star ratings in both staffing and quality measures.
Location
1411 Dove Street, Monroe, NC, 28111, Monroe, NC
Frequently asked questions
- What is the overall CMS rating for Jesse Helms Nursing Center?
- Jesse Helms Nursing Center has an overall CMS rating of 5 out of 5 stars.
- How did Jesse Helms Nursing Center score on health inspections?
- Jesse Helms Nursing Center received a health inspection rating of 5 out of 5 stars from CMS.
- What is the staffing rating for Jesse Helms Nursing Center?
- Jesse Helms Nursing Center has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Jesse Helms Nursing Center have?
- Jesse Helms Nursing Center has 70 certified beds.
- Does Jesse Helms Nursing Center accept Medicare or Medicaid?
- Yes, Jesse Helms Nursing Center accepts Medicare and Medicaid.
- Where is Jesse Helms Nursing Center located?
- Jesse Helms Nursing Center is located at 1411 Dove Street, Monroe, NC, 28111, Monroe, North Carolina.
- How can I contact Jesse Helms Nursing Center?
- You can reach Jesse Helms Nursing Center by phone at +1 980-993-3280.
Nearby facilities
- Monroe Rehabilitation Center 0.7 mi
1212 Sunset Drive East, Monroe, NC, 28112
- Accordius Health At Monroe 1.5 mi
204 Old Highway 74 East, Monroe, NC, 28112
- Pruitthealth-Union Pointe 5.4 mi
3510 West Highway 74, Monroe, NC, 28110
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.