Otterbein North Shore

Otterbein North Shore

Lakeside, Ohio

Address

9400 North Shore Blvd, Lakeside, OH, 43440

Phone

+1 419-798-8203

7.5 /10

Otterbein North Shore Quality & Safety Report

Good

Inspections: 4★ (50%) Staffing: 4★ (25%) Quality: 3★ (25%)

CMS Official Overall: 4★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

9 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
9 above national median

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
5.28 hrs above national median
Registered nurse (RN)
1.90 hrs
Licensed practical nurse (LPN)
0.03 hrs
Certified nursing aide (CNA)
3.44 hrs
Physical therapy
0.15 hrs

Quality rating trend

Overall rating declined from 5 to 4 stars over 18 data points.

Quality rating trend for Otterbein North Shore 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility · Building
Capacity
20 certified beds · ~17 avg residents/day (84% occupancy)
Ownership
Non profit - Church related
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Otterbein North Shore is a 20-bed nonprofit, church-related skilled nursing facility located in Lakeside, Ohio. The facility holds a four-star overall rating from the Centers for Medicare & Medicaid Services, supported by four-star ratings in both staffing and health inspections. Clinical performance is reflected in a three-star rating for quality measures.

Location

9400 North Shore Blvd, Lakeside, OH, 43440, Lakeside, OH

Frequently asked questions

What is the overall CMS rating for Otterbein North Shore?
Otterbein North Shore has an overall CMS rating of 4 out of 5 stars.
How did Otterbein North Shore score on health inspections?
Otterbein North Shore received a health inspection rating of 4 out of 5 stars from CMS.
What is the staffing rating for Otterbein North Shore?
Otterbein North Shore has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Otterbein North Shore have?
Otterbein North Shore has 20 certified beds.
Does Otterbein North Shore accept Medicare or Medicaid?
Yes, Otterbein North Shore accepts Medicare and Medicaid.
Where is Otterbein North Shore located?
Otterbein North Shore is located at 9400 North Shore Blvd, Lakeside, OH, 43440, Lakeside, Ohio.
How can I contact Otterbein North Shore?
You can reach Otterbein North Shore by phone at +1 419-798-8203.

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.