Hanover Healthcare Center
Massillon, Ohio
435 Avis Avenue Nw, Massillon, OH, 44646
Hanover Healthcare Center Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $84,143
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.66 hrs
- Licensed practical nurse (LPN) 0.65 hrs
- Certified nursing aide (CNA) 1.94 hrs
- Physical therapy 0.04 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 125 certified beds · ~102 avg residents/day (82% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Hanover Healthcare Center is a 125-bed, for-profit corporate skilled nursing facility located in Massillon, Ohio. The center holds a 2-star overall rating from CMS, reflecting a 1-star health inspection rating and 2-star staffing rating. While these metrics indicate regulatory and personnel challenges, the facility maintains a 5-star rating for its clinical quality measures.
Location
435 Avis Avenue Nw, Massillon, OH, 44646, Massillon, OH
Frequently asked questions
- What is the overall CMS rating for Hanover Healthcare Center?
- Hanover Healthcare Center has an overall CMS rating of 2 out of 5 stars.
- How did Hanover Healthcare Center score on health inspections?
- Hanover Healthcare Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Hanover Healthcare Center?
- Hanover Healthcare Center has a staffing rating of 2 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Hanover Healthcare Center have?
- Hanover Healthcare Center has 125 certified beds.
- Does Hanover Healthcare Center accept Medicare or Medicaid?
- Yes, Hanover Healthcare Center accepts Medicare and Medicaid.
- Where is Hanover Healthcare Center located?
- Hanover Healthcare Center is located at 435 Avis Avenue Nw, Massillon, OH, 44646, Massillon, Ohio.
- How can I contact Hanover Healthcare Center?
- You can reach Hanover Healthcare Center by phone at +1 330-837-1741.
Nearby facilities
- Meadow Wind Health Care Center 1.0 mi
300 23rd Street Ne, Massillon, OH, 44646
- Laurels Of Massillon, The 2.0 mi
2000 Sherman Circle Ne, Massillon, OH, 44646
- Legends Care Rehabilitation And Nursing Center 2.7 mi
2311 Nave Road Se, Massillon, OH, 44646
- Rose Lane Nursing And Rehabilitation 5.1 mi
5425 High Mill Avenue Nw, Massillon, OH, 44646
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.