Otterbein New Albany
New Albany, Ohio
6690 Liberation Way, New Albany, OH, 43054
Otterbein New Albany Quality & Safety Report
Below Average
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.73 hrs
- Licensed practical nurse (LPN) 0.75 hrs
- Certified nursing aide (CNA) 3.13 hrs
- Physical therapy 0.03 hrs
Quality rating trend
Overall rating declined from 2 to 1 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 60 certified beds · ~57 avg residents/day (95% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Otterbein New Albany is a nonprofit skilled nursing facility in New Albany, Ohio, featuring 60 certified beds. While the facility holds a 1-star overall rating from CMS due to its health inspection performance, it maintains 4-star ratings in both staffing levels and quality measures. Ownership is structured as a non-profit corporation.
Location
6690 Liberation Way, New Albany, OH, 43054, New Albany, OH
Frequently asked questions
- What is the overall CMS rating for Otterbein New Albany?
- Otterbein New Albany has an overall CMS rating of 1 out of 5 stars.
- How did Otterbein New Albany score on health inspections?
- Otterbein New Albany received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Otterbein New Albany?
- Otterbein New Albany has a staffing rating of 4 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Otterbein New Albany have?
- Otterbein New Albany has 60 certified beds.
- Does Otterbein New Albany accept Medicare or Medicaid?
- Yes, Otterbein New Albany accepts Medicare and Medicaid.
- Where is Otterbein New Albany located?
- Otterbein New Albany is located at 6690 Liberation Way, New Albany, OH, 43054, New Albany, Ohio.
- How can I contact Otterbein New Albany?
- You can reach Otterbein New Albany by phone at +1 614-981-6854.
Nearby facilities
- Wesley Woods At New Albany 1.5 mi
4588 Wesley Woods Blvd, New Albany, OH, 43054
- Smiths Mill Health Campus 2.6 mi
7320 Smiths Mill Road, New Albany, OH, 43054
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.