Grande Pointe Healthcare Commu
Richmond Heights, Ohio
Three Merit Dr, Richmond Heights, OH, 44143
Grande Pointe Healthcare Commu Quality & Safety Report
Below Average
CMS Official Overall: 2★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $137,255
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.30 hrs
- Licensed practical nurse (LPN) 1.16 hrs
- Certified nursing aide (CNA) 1.82 hrs
- Physical therapy 0.03 hrs
Quality rating trend
Overall rating improved from 1 to 2 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Rehabilitation center · Nursing home
- Capacity
- 176 certified beds · ~143 avg residents/day (81% occupancy)
- Ownership
- For profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Grande Pointe Healthcare Community is a 176-bed, for-profit skilled nursing facility located in Richmond Heights, Ohio. The center holds a 2-star overall rating from CMS, reflecting 2-star ratings for health inspections and a 1-star rating for staffing levels. While its operational and staffing metrics are rated below average, the facility maintains a 5-star rating for its clinical quality measures.
Location
Three Merit Dr, Richmond Heights, OH, 44143, Richmond Heights, OH
Recent reviews
- A Google User ★★☆☆☆ February 16, 2026
Can’t wait to get my loved one out of this hell hole. Half the workers dont show up and the ones that do don’t care. I looked for social services for days. The receptionist is scary at best no smile or greeting nurses ignore you no activities not sure what happened to the lady that had been here forever. Food is cold and not what’s advertised always out of essential Just terrible
- Niyah Bey ★★★★★ January 23, 2026
wonderful place!
- Serena Tinsley ★★★★☆ January 23, 2026
The management team is great—approachable, responsive, and effective. Issues are addressed and handled in a timely manner.
- robert williams ★★★★☆ November 24, 2025
Ive been a resident for a couple of years. Not a bad place. food is not bad.
- James Martin ★★★★★ November 3, 2025
Grande pointe is very clean. Admissions is nice to everyone. The care here is good. I am glad I chose grande pointe.
Frequently asked questions
- What is the overall CMS rating for Grande Pointe Healthcare Commu?
- Grande Pointe Healthcare Commu has an overall CMS rating of 2 out of 5 stars.
- How did Grande Pointe Healthcare Commu score on health inspections?
- Grande Pointe Healthcare Commu received a health inspection rating of 2 out of 5 stars from CMS.
- What is the staffing rating for Grande Pointe Healthcare Commu?
- Grande Pointe Healthcare Commu has a staffing rating of 1 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Grande Pointe Healthcare Commu have?
- Grande Pointe Healthcare Commu has 176 certified beds.
- Does Grande Pointe Healthcare Commu accept Medicare or Medicaid?
- Yes, Grande Pointe Healthcare Commu accepts Medicare and Medicaid.
- Where is Grande Pointe Healthcare Commu located?
- Grande Pointe Healthcare Commu is located at Three Merit Dr, Richmond Heights, OH, 44143, Richmond Heights, Ohio.
- How can I contact Grande Pointe Healthcare Commu?
- You can reach Grande Pointe Healthcare Commu by phone at +1 216-261-9600.
Nearby facilities
- Tranquility Of Richmond Heights 1.9 mi
562 Richmond Road, Richmond Heights, OH, 44143
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.