Vancrest-Upper Valley
Troy, Ohio
3232 North County Road 25a, Troy, OH, 45373
Vancrest-Upper Valley Quality & Safety Report
Good
CMS Official Overall: 4★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $4,233
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.38 hrs
- Licensed practical nurse (LPN) 1.12 hrs
- Certified nursing aide (CNA) 2.33 hrs
- Physical therapy 0.05 hrs
Quality rating trend
Overall rating improved from 3 to 4 stars over 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 135 certified beds · ~118 avg residents/day (87% occupancy)
- Ownership
- Non profit - Corporation
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Vancrest-Upper Valley is a non-profit, 135-bed skilled nursing facility located in Troy, Ohio. The center holds a 4-star overall rating from CMS, supported by a 5-star rating in quality measures and 3-star ratings in both staffing and health inspections. It provides long-term care and rehabilitative services as a corporate-owned entity.
Location
3232 North County Road 25a, Troy, OH, 45373, Troy, OH
Frequently asked questions
- What is the overall CMS rating for Vancrest-Upper Valley?
- Vancrest-Upper Valley has an overall CMS rating of 4 out of 5 stars.
- How did Vancrest-Upper Valley score on health inspections?
- Vancrest-Upper Valley received a health inspection rating of 3 out of 5 stars from CMS.
- What is the staffing rating for Vancrest-Upper Valley?
- Vancrest-Upper Valley has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Vancrest-Upper Valley have?
- Vancrest-Upper Valley has 135 certified beds.
- Does Vancrest-Upper Valley accept Medicare or Medicaid?
- Yes, Vancrest-Upper Valley accepts Medicare and Medicaid.
- Where is Vancrest-Upper Valley located?
- Vancrest-Upper Valley is located at 3232 North County Road 25a, Troy, OH, 45373, Troy, Ohio.
- How can I contact Vancrest-Upper Valley?
- You can reach Vancrest-Upper Valley by phone at +1 937-440-7663.
Nearby facilities
- Troy Rehabilitation And Healthcare Center 3.7 mi
512 Crescent Drive, Troy, OH, 45373
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.