Heritage Hills Living & Rehabilitation Center
Mcalester, Oklahoma
411 North West Street, Mcalester, OK, 74502
Heritage Hills Living & Rehabilitation Center Quality & Safety Report
Poor
CMS Official Overall: 1★ / 5
CMS data as of January 2026
This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →
Safety & Inspections
- Health deficiencies
- National median: 7
- Total federal penalties $73,288
- Abuse citation
- CMS has cited this facility for abuse in one of the two most recent reporting cycles.
CMS data as of January 1, 2026
Staffing breakdown
Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.
- Total nurse staffing
- National median: 4.12 hrs
- Registered nurse (RN) 0.34 hrs
- Licensed practical nurse (LPN) 0.62 hrs
- Certified nursing aide (CNA) 2.54 hrs
Quality rating trend
Overall rating stable at 1 stars across 18 data points.
- Overall
- Health inspection
- Staffing
- Quality measures
Facility profile
- Type
- Skilled Nursing Facility · Building
- Capacity
- 81 certified beds · ~56 avg residents/day (69% occupancy)
- Ownership
- For profit - Individual
- Payment accepted
- Medicare Medicaid (Medicare and Medicaid)
About
Heritage Hills Living & Rehabilitation Center is an 81-bed, for-profit skilled nursing facility located in McAlester, Oklahoma. The center currently holds a 1-star overall rating from the Centers for Medicare & Medicaid Services (CMS), based on a 1-star health inspection rating, a 2-star quality measures rating, and a 3-star staffing rating. The facility is owned and operated by a private individual.
Location
411 North West Street, Mcalester, OK, 74502, Mcalester, OK
Frequently asked questions
- What is the overall CMS rating for Heritage Hills Living & Rehabilitation Center?
- Heritage Hills Living & Rehabilitation Center has an overall CMS rating of 1 out of 5 stars.
- How did Heritage Hills Living & Rehabilitation Center score on health inspections?
- Heritage Hills Living & Rehabilitation Center received a health inspection rating of 1 out of 5 stars from CMS.
- What is the staffing rating for Heritage Hills Living & Rehabilitation Center?
- Heritage Hills Living & Rehabilitation Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
- How many beds does Heritage Hills Living & Rehabilitation Center have?
- Heritage Hills Living & Rehabilitation Center has 81 certified beds.
- Does Heritage Hills Living & Rehabilitation Center accept Medicare or Medicaid?
- Yes, Heritage Hills Living & Rehabilitation Center accepts Medicare and Medicaid.
- Where is Heritage Hills Living & Rehabilitation Center located?
- Heritage Hills Living & Rehabilitation Center is located at 411 North West Street, Mcalester, OK, 74502, Mcalester, Oklahoma.
- How can I contact Heritage Hills Living & Rehabilitation Center?
- You can reach Heritage Hills Living & Rehabilitation Center by phone at +1 918-423-2920.
Nearby facilities
- Mitchell Care & Rehab Center 0.8 mi
315 West Electric Avenue, Mcalester, OK, 74501
- New Hope Retirement & Care Center 2.1 mi
1220 East Electric Blvd, Mcalester, OK, 74501
- Walnut Grove Care & Rehab Center 3.1 mi
1001 South George Nigh Expressway, Mcalester, OK, 74501
About this data
How to read this page
Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.
Where this data comes from
All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.
What to do next
Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →
Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.