Waterside Health & Rehab Center

Norfolk, Virginia

Address

249 South Newtown Rd, Norfolk, VA, 23502

Phone

+1 757-892-5500

6.0 /10

Waterside Health & Rehab Center Quality & Safety Report

Average

Inspections: 3★ (50%) Staffing: 3★ (25%) Quality: 3★ (25%)

CMS Official Overall: 3★ / 5

CMS data as of January 2026

This score is calculated from three federally reported CMS metrics: Health Inspections (weighted 50%), Staffing levels (25%), and Quality Measures (25%). Facilities with serious safety findings receive score deductions. For centers with 5+ Google reviews, resident feedback contributes 15% of the final score. Learn more →

$8,375 fines 12 health deficiencies

Safety & Inspections

Health deficiencies
National median: 7
12 above national median
Total federal penalties
$8,375

CMS data as of January 1, 2026

Staffing breakdown

Average hours of nursing care each resident receives per day, by staff role. Higher numbers generally indicate more attentive care.

Total nurse staffing
National median: 4.12 hrs
3.18 hrs below national median
Registered nurse (RN)
0.73 hrs
Licensed practical nurse (LPN)
1.01 hrs
Certified nursing aide (CNA)
2.24 hrs
Physical therapy
0.06 hrs

Quality rating trend

Overall rating improved from 1 to 3 stars over 18 data points.

Quality rating trend for Waterside Health & Rehab Center 1 2 3 4 5 Jun 24 Sep 24 Dec 24 Apr 25 Jul 25 Dec 25 Feb 26
  • Overall
  • Health inspection
  • Staffing
  • Quality measures

Facility profile

Type
Skilled Nursing Facility
Capacity
197 certified beds · ~114 avg residents/day (58% occupancy)
Ownership
For profit - Corporation
Payment accepted
Medicare Medicaid (Medicare and Medicaid)

About

Waterside Health & Rehab Center is a for-profit corporate skilled nursing facility located in Norfolk, Virginia, featuring 197 licensed beds. The center maintains a 3-star overall rating from the Centers for Medicare & Medicaid Services, with consistent 3-star ratings across staffing, health inspections, and quality measures. It provides long-term care and rehabilitative services to residents within the Hampton Roads region.

Frequently asked questions

What is the overall CMS rating for Waterside Health & Rehab Center?
Waterside Health & Rehab Center has an overall CMS rating of 3 out of 5 stars.
How did Waterside Health & Rehab Center score on health inspections?
Waterside Health & Rehab Center received a health inspection rating of 3 out of 5 stars from CMS.
What is the staffing rating for Waterside Health & Rehab Center?
Waterside Health & Rehab Center has a staffing rating of 3 out of 5 stars, based on nurse-to-resident ratios.
How many beds does Waterside Health & Rehab Center have?
Waterside Health & Rehab Center has 197 certified beds.
Does Waterside Health & Rehab Center accept Medicare or Medicaid?
Yes, Waterside Health & Rehab Center accepts Medicare and Medicaid.
Where is Waterside Health & Rehab Center located?
Waterside Health & Rehab Center is located at 249 South Newtown Rd, Norfolk, VA, 23502, Norfolk, Virginia.
How can I contact Waterside Health & Rehab Center?
You can reach Waterside Health & Rehab Center by phone at +1 757-892-5500.

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About this data

How to read this page

Star ratings vs. Care Quality Score: The Google star rating reflects visitor and family opinions collected from public reviews. The Care Quality Score is an independent metric derived entirely from federal inspection data — the two measure different things, and comparing them side-by-side gives a fuller picture.

Where this data comes from

All clinical data on this page originates from the Centers for Medicare & Medicaid Services (CMS), the federal agency that certifies and inspects every Medicare- and Medicaid-participating nursing home in the United States. Reviews are imported verbatim from public Google business listings.

What to do next

Data is a starting point, not a final answer. We encourage families to visit facilities in person, observe daily routines, and speak with staff and residents. See our guide: Questions to Ask When Visiting →

Listing data sourced from CMS provider records and public Google business data. ACD-HUB independently aggregates and never accepts paid placement.